- Report: #740990
Complaint Review: Internet Wealth Options - Phoenix Arizona
Reported By:
blogger -
Fishers, Indiana, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Internet Wealth Options
11240 N. 19th Ave. Suite #24 Phoenix, 85029 Arizona, United States of America
Phone:
888-355-6954
Web:
Pheonix, Az/ 85029
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Internet Wealth Options Bob Earl Won't Give Guaranteed Refund Phoenix, Arizona
I was charged $167.00 to set up an affiliate blog site. I was told I would get back this fee if after 90 days I couldn't figure out what to do with this site. I was also told I would have help in promoting it.
After I paid the $167.00 I was given to a marketing account person who asked for $4,900. to promote the site and give me training on how to use it. Now this was misleading, I thought I got the help with the $167.00 fee. When I said I didn't have $4,900 to put into this I was told I wouldn't make any money without their help. I said then I would like a refund now. I was told I had to work it for 90 days before I would be given a refund. I told them a week before my 90 days were up I was not going to continue to program even tho I had written numberous blogs for them. I wasn't told that if you clicked on the google ads that they would take away the ads which they did. There were no google ads for about two weeks and they couldn't get them back. When I complined they offered to charge me only $2500. for 25 stores and some new ads. I said I hadn't made a dime yet so why should I think I could make anything off this site. The did not take down the site when I told them I would only work it until June 9, my 90 day cut off. I called on the nineth but got no answer. I called again two days later and ask why the site was still up. They said I had to call on the 9th. to tell them to take it down. Now I told them I asked for the refund when I said I would only work it until the 9th, I think it is their responsability to take the site down on time. They had more than a weeks notice. They seem to use any excuse to keep your money and try to bilk more out of you. I told them I would be filing a complant with the BBB of AZ.
After I paid the $167.00 I was given to a marketing account person who asked for $4,900. to promote the site and give me training on how to use it. Now this was misleading, I thought I got the help with the $167.00 fee. When I said I didn't have $4,900 to put into this I was told I wouldn't make any money without their help. I said then I would like a refund now. I was told I had to work it for 90 days before I would be given a refund. I told them a week before my 90 days were up I was not going to continue to program even tho I had written numberous blogs for them. I wasn't told that if you clicked on the google ads that they would take away the ads which they did. There were no google ads for about two weeks and they couldn't get them back. When I complined they offered to charge me only $2500. for 25 stores and some new ads. I said I hadn't made a dime yet so why should I think I could make anything off this site. The did not take down the site when I told them I would only work it until June 9, my 90 day cut off. I called on the nineth but got no answer. I called again two days later and ask why the site was still up. They said I had to call on the 9th. to tell them to take it down. Now I told them I asked for the refund when I said I would only work it until the 9th, I think it is their responsability to take the site down on time. They had more than a weeks notice. They seem to use any excuse to keep your money and try to bilk more out of you. I told them I would be filing a complant with the BBB of AZ.
1 Updates & Rebuttals
IWO
Phoenix,Arizona,
United States of America
Bob Earl Is Not In Charge Of Issuing Refunds for Internet Wealth Options
#2REBUTTAL Owner of company
Sat, July 09, 2011
Elaine Wilhem contracted IWO to build a blogsite for her. She decided to start with our Beginner Blogsite Package.
Senior Account Manager Bob Earl was assigned to help Elaine Wilhem set up her blogsite and also gave her additional options available to her that are strictly optional and not mandatory. Elaine elected not to take advantage of any other services.
Mr. Bob Earl is one of IWO's best Account Manager's who has many years of experience and is very honest with many satisfied clients. http://www.internetwealthoptions.com/testimonials/
IWO is also an Accredited Business with the BBB with an excellent track record. http://www.bbb.org/central-northern-western-arizona/business-reviews/web-design/internet-wealth-options-in-phoenix-az-1000011780/
Elaine Wilhem had access to IWO's Customer Support for all and any addittional help or assistance with her Blogsite at any time.
Elaine Wilhem's Google Adsense Account was suspended by Google because of "invalid clicks" to avoid any click fraud. Elaine then called IWO for a refund which was 1 week after eligibililty.
If Elaine was eligible for a refund, Mr. Bob Earl is not and has never been in charge of issuing any refunds for IWO.
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