- Report: #1304711
Complaint Review: JANG Health Group - Revive Derma - NY
Reported By:
ThoughtKeeper -
Forest City, North Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
JANG Health Group - Revive Derma
480 6th Avenue NY, USA
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JANG Health Group - Revive Derma Despite my cancellation, they were unreasonable, talked over me, and then claimed they could not hear me, and hung up! New York New York
King of the ripoff companies!
I ordered a free trial of Revive Derma from the Jang Health Group. I then cancelled any future deliveries by their customer support email. They sent the product anyway.I called them at the number onthe packing label 844-517-7317."Jane" answered the phone, and said the best she could do was lower the price to $47.00 instead of $92.93. She has a thick foreign accent, it took me a long time to understand her, and the noise in their call center was unbearable! When I asked her to get a Supervisor on the phone, she claimed she could not hear me and she hung up.
When I immediately called back, I spoke to "Vanessa" who started the same routine as Jane had done. I kept asking for a supervisor, and in desperation I told her I was notifying the Attorney General of NY. After a few seconds off the phone, she came back, and promised a refund to my account in 2-3 days. If I do not get my refund Mr. Attorney General...here I come!
Please tell everyone you know to beware of so called "free trial offers" Once they have your credit card, you have a real headache trying to recoup your money. Here's their address:
Jang Health Group
480 6th Avenue, #3562016-05-102016-05-1011:24:11
New York, New York 10011
1 Updates & Rebuttals
Set to file a complaint to Attorney General NY
#2Author of original report
Fri, May 13, 2016
I called JANG, maker of Derma Revive "free trial offer" I told them I was prepared to file a complaint with the Attorney General of NY, and next thing I know the 2 payments were refunded $89+ and $92+!
Hope this helps other consumers. Thanks for RIPOFF!
Forest City, NC
