I called 7 May 2016 to cancel my account and the woman refused to cancell stating tha I was still in a trial perion. Said that I could only cancel before My 2nd. Told her this was before May 2nd but she still refused. This is a rip-off as their web site does not state you cannot cancel anytime and there is no paperwork in the package that says you can't cancel anytime. Beware, do not buy from this company