Michael
Carmel,#2REBUTTAL Individual responds
Mon, February 28, 2005
Chris - it sounds like you had a bad experience with several different finance companies - SeaWest and Pacific Coast Finance in particular. The location in Fort Collins ceased to operate as a J.D. Byrider some years ago. I would refer you to the customer service department of those financial companies. SeaWest's contact information 888.211.8075. Pacific Coast's contact information is 888.686.5575. As for selling your account to another account servicer without your permission, the language in the J.D. Byrider Retail Installment Contract states that you would be notified of any changes that took place. The opportunity might arise for another national vendor to take over Byrider accounts that are performing well. This is generally viewed as a "step up" for the customers as you can get more exposure in all three credit bureaus with another national credit reporting agency. The downside can be that many customers are comfortable with CNAC due to the friendliness and professional tone of the staff. Thanks, Michael Patrick JD Byrider Customer Service
Michael
Carmel,#3REBUTTAL Individual responds
Mon, February 28, 2005
Chris - it sounds like you had a bad experience with several different finance companies - SeaWest and Pacific Coast Finance in particular. The location in Fort Collins ceased to operate as a J.D. Byrider some years ago. I would refer you to the customer service department of those financial companies. SeaWest's contact information 888.211.8075. Pacific Coast's contact information is 888.686.5575. As for selling your account to another account servicer without your permission, the language in the J.D. Byrider Retail Installment Contract states that you would be notified of any changes that took place. The opportunity might arise for another national vendor to take over Byrider accounts that are performing well. This is generally viewed as a "step up" for the customers as you can get more exposure in all three credit bureaus with another national credit reporting agency. The downside can be that many customers are comfortable with CNAC due to the friendliness and professional tone of the staff. Thanks, Michael Patrick JD Byrider Customer Service
Michael
Carmel,#4REBUTTAL Individual responds
Mon, February 28, 2005
Chris - it sounds like you had a bad experience with several different finance companies - SeaWest and Pacific Coast Finance in particular. The location in Fort Collins ceased to operate as a J.D. Byrider some years ago. I would refer you to the customer service department of those financial companies. SeaWest's contact information 888.211.8075. Pacific Coast's contact information is 888.686.5575. As for selling your account to another account servicer without your permission, the language in the J.D. Byrider Retail Installment Contract states that you would be notified of any changes that took place. The opportunity might arise for another national vendor to take over Byrider accounts that are performing well. This is generally viewed as a "step up" for the customers as you can get more exposure in all three credit bureaus with another national credit reporting agency. The downside can be that many customers are comfortable with CNAC due to the friendliness and professional tone of the staff. Thanks, Michael Patrick JD Byrider Customer Service
Michael
Carmel,#5REBUTTAL Individual responds
Mon, February 28, 2005
Chris - it sounds like you had a bad experience with several different finance companies - SeaWest and Pacific Coast Finance in particular. The location in Fort Collins ceased to operate as a J.D. Byrider some years ago. I would refer you to the customer service department of those financial companies. SeaWest's contact information 888.211.8075. Pacific Coast's contact information is 888.686.5575. As for selling your account to another account servicer without your permission, the language in the J.D. Byrider Retail Installment Contract states that you would be notified of any changes that took place. The opportunity might arise for another national vendor to take over Byrider accounts that are performing well. This is generally viewed as a "step up" for the customers as you can get more exposure in all three credit bureaus with another national credit reporting agency. The downside can be that many customers are comfortable with CNAC due to the friendliness and professional tone of the staff. Thanks, Michael Patrick JD Byrider Customer Service