- Report: #1298002
Complaint Review: Jd byrider - Houston Texas
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Author Confirmed
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Jd byrider
8224 n freeway Houston, 77937 Texas, USA
Phone:
281 605 1060
Web:
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Jd byrider Worst mistake ever Houston Texas
I purchased a car in april 2015 in a Saturday, the ac went out the following day. I tried to return vehicle the following business day they wouldn't accept it They stated if inleft the car they would put a repo on credit. Few.weeks.later back in shop to have alternator replaced alongside the ac motor. In October 2015 my car died, the said it was internal and would need to replace engine they kept car 2 weeks. Once getting the car back I drove 10 miles and check engine light back on, they wouldnt allow me to bring car right back in i needed to make appt. Bring the car in and they replaced spark plugs. Foward to march 2016, check engine light back on the car needed ignition coils i purchased them. I drove 1200 miles to a wedding and car breaks down, theybtwll me to tow it to nearest dealership. My car has been there for 8 days now with noone even looking at it. Im stuck 1200 miles from home, just lost my job as a result of this, they have not even looked at the car yet. They keep telling me they're backed up and are trying to get to it as fast a possible but its been 8 days that ive been stuck out of state with no car and i have a warranty. Ive contacted corporate, they refer me to dealership in houston. They will not give me a rental or cover any expenses to have car fixed at another shop. Im still under warranty and never been late on payment. Ive had this car 11 months and it has been in shop so far for month. I need to get away from the people any help will do. The manager of jd byrider in n houston was really rude to my atty and initially refused to proved the general counsel info.
