- Report: #1177491
Complaint Review: Jeremy Wilkens Insurance - Palm Desert California
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Author Confirmed
Why?
Jeremy Wilkens Insurance
7800 Fred Waring Drive, Ste. 104 Palm Desert, 92211 California, USA
Phone:
760-772-1907
Web:
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Jeremy Wilkens Insurance insurance dis-service Palm Desert California
This insurance agency is by far the worst I have run across. Initially, when they are seeking your money/account, they are all smiles and helpful, but when the time comes for a claim and you call to inquire about coverage, they'll tell you more about what is not covered than anything else. And the attitude of helpfulness will be gone!! All of a sudden Karla and Michelle (who work in the office) will develop a snotty attitude, and if you complain, then they transfer you to Jeremy Wilkens, who has an even snottier attitude.
At one point, I had four homes and three cars insured by this company, but I have since cancelled all and transferred to another company. If you are unfortunate enough to be considering using this agent, make sure you completely read every policy for all exclusions (Jeremy Wilkins is big on exclusions) and do not expect help if in fact you ever have to file a claim.
