- Report: #263190
Complaint Review: JetSetWeb.com - Erick - Key West Florida
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Author Confirmed
Why?
JetSetWeb.com - Erick
3930 S Roosevelt Blvd Key West, 33040 Florida, U.S.A.
Phone:
305-393-8986
Web:
N/A
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JetSetWeb.com Erick bad customer service suspends accounts without cause ripoff Key West Florida
Erick, the owner of JetSetWeb.com and the company is a kid. We called the support number on his website and his mom answered one day. He is a teenager or an adult who lives with his mother.
Erick has a bad attitude and is rude whenever you talk to him. He refuses to help you with your problems. About a month ago we had an issue when he upgraded c-panel. It messed up the permissions on the server so all our websites were errornous. It took him 2 weeks to fix that problem. And he had the nerve to talk down to us because we asked for help fixing it.
Today, I suddenly stopped receiving my emails. I went to one of my sites and it says it was suspended. I went to login to WHM which is the server admin and the login information was no longer valid. I contacted Erick ([email protected]) on MSN and he kept telling me to contact my partner. Over and over. Finally I get ahold of my biz partner and he knows nothing! I tell Erick this and he claims that my partner suspended all accounts with no limit and removed admin access. WHICH IS FALSE!! He even pasted a fake chat dialog with my partner. My partner has been gone from the office ALL DAY! I got upset and told him to fix this. I told him that he was rude and he said that is my opinion. I told him he needs to learn customer service and he told me to stop contacting him until me and my partner are done fighting. WE WERE NOT FIGHTING! I read previous issues online about jetsetweb and aparently this guy has been rude to everyone. He suspends and cancels accounts for no reason.
Right now I am losing business because I cannot access my emails. Any clients that go to my website sees a suspended page! We pay on time every month.
You know who i am
Galesburg, Illinois
U.S.A.
Erick has a bad attitude and is rude whenever you talk to him. He refuses to help you with your problems. About a month ago we had an issue when he upgraded c-panel. It messed up the permissions on the server so all our websites were errornous. It took him 2 weeks to fix that problem. And he had the nerve to talk down to us because we asked for help fixing it.
Today, I suddenly stopped receiving my emails. I went to one of my sites and it says it was suspended. I went to login to WHM which is the server admin and the login information was no longer valid. I contacted Erick ([email protected]) on MSN and he kept telling me to contact my partner. Over and over. Finally I get ahold of my biz partner and he knows nothing! I tell Erick this and he claims that my partner suspended all accounts with no limit and removed admin access. WHICH IS FALSE!! He even pasted a fake chat dialog with my partner. My partner has been gone from the office ALL DAY! I got upset and told him to fix this. I told him that he was rude and he said that is my opinion. I told him he needs to learn customer service and he told me to stop contacting him until me and my partner are done fighting. WE WERE NOT FIGHTING! I read previous issues online about jetsetweb and aparently this guy has been rude to everyone. He suspends and cancels accounts for no reason.
Right now I am losing business because I cannot access my emails. Any clients that go to my website sees a suspended page! We pay on time every month.
You know who i am
Galesburg, Illinois
U.S.A.
2 Updates & Rebuttals
You know who i am
Galesburg,Illinois,
U.S.A.
WE WERE SET UP
#2Author of original report
Sun, September 02, 2007
I am the author of this report. Jetsetweb and I were SET UP! I am posting a full retraction on my reports. Jetsetweb has agreed to do the same for mine. We were caught in the middle of a setup and I was presented with evidence. Sorry Erick!
You know who i am
Galesburg,Illinois,
U.S.A.
jetsetweb is at it again
#3Author of original report
Tue, August 14, 2007
Erick, from jetsetweb filed a false ripoffreport about my company to retaliate from me filing one against him. He has also called me and those I know claiming to be from paypal, and from The Planet which is the company who provides him with the servers he uses. He has been reported to all of the appropriate authorities and has lawyers from the companies he pretended to be from now going after him.
