- Report: #1485238
Complaint Review: Jewelry Exchange - Sudbury Massachusetts
Reported By:
Rachel -
Danvers, Massachusetts, United States
Submitted:
Updated:
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Author Not Confirmed
Why?
Jewelry Exchange
Sudbury, Massachusetts, United States
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Jewelry Exchange Sell non quality jewelry claiming 3 times more valuable then purchase price Sudbury Massachusetts
My now ex-husband and I bought my engagement ring and wedding wrap at the Jewelry Exchange in sudbury. The claim their diamonds are valued at least 3 times the price, and excellent quality.
Well i call bull... I went to a reputable jeweler local to me for an appraisal. My diamond for one is not a popular ut which is fine. It is only 3/4 a caret not over a caret like jewelry exchange claimed. It also has a lot of imperfections when we were told it was excellent clarity. Needless to say, my ring that cost a total of $2500 is oly valued at............ about $900. (this ring was bought 6 years ago, but that does not matter)
You want qaulity Jewelry and not get RIPPED OFF go somewhere else..
3 Updates & Rebuttals
Robert
Irvine,United States
Hillarious
#2Consumer Comment
Thu, September 19, 2019
It is always hillarious when people make comments like "I went to a reputable....".
What makes this jeweler more reputable than another? Was it because they told you what you wanted to hear? Was it just the latest one you went to?
As for the price, why were you getting it valued? Was it for an insurance apprasial, or was it for seeing how much you could sell it for? If it was the later, you can't expect anyone to buy something for what they would sell it for. After all they need to make a profit, and 2-3 times cost is about average for jewelers.
An interesting statement is your statement that says that your cut is not a "popular" cut. Is that something this jeweler told you?
You say you were originally told that the diamond was 3/4 carat, but you thought it was over 1 carat. Do you have proof of the original sale? Was it a Certified Diamond by companies such as the GIA? Do you still have that paperwork if it was? If you have proof of one grading, and a jeweler telling you another...one of those people are trying to rip you off.
It would probably be adviseable to go to another jeweler to see if what they appraise it at. Now, if all of the paperwork turns out to be in order, a company can sell an item for what ever price, it is up to you the consumer, to decide if that is a fair price or not.
Rachel
Danvers,Massachusetts,
United States
spelling nazi
#3Author of original report
Thu, September 19, 2019
My ex husband has the receipts.... So there is no problem as him and i still talk..... and when your jewelry gets appraised way less than the company you purchased from claims... then i think that itself can classify as fraud.. also go bother someone else about spelling..
coast
United StatesQuestion
#4Consumer Comment
Thu, September 19, 2019
Do you have the original sales receipt that indicates the weight is greater than the actual weight? If yes, then you may be able to prove fraud. If not, then you may be suffering from a case of buyer’s remorse because a merchant can charge whatever they want for their products.
The word is carat, not caret.
