Judith
Preston,#2Consumer Comment
Wed, September 28, 2005
Thanks Lori for the words of encouragement. Both my husband and I have been in the Construction Business most of our lives and already know of the problems with the workmanship etc... You can't imagine what we prevented(!!!) by being knowledgable to the situation. I'm writing to inform all that this afternoon I got a call from the District Manager (?) Brian Lowry stating he'd have my local people get in touch with me this week and "Get it done". Will Post again when/if this becomes reality. I'd like to offer all the email address to the President -- It seems to help to go straight to the TOP! Charles Cauthen, President: [email protected] MAYBE you can get some action there too. Customer Service is Dottie Leeds: [email protected] GIVE IT A TRY!
Judith
Preston,#3Consumer Comment
Wed, September 28, 2005
Thanks Lori for the words of encouragement. Both my husband and I have been in the Construction Business most of our lives and already know of the problems with the workmanship etc... You can't imagine what we prevented(!!!) by being knowledgable to the situation. I'm writing to inform all that this afternoon I got a call from the District Manager (?) Brian Lowry stating he'd have my local people get in touch with me this week and "Get it done". Will Post again when/if this becomes reality. I'd like to offer all the email address to the President -- It seems to help to go straight to the TOP! Charles Cauthen, President: [email protected] MAYBE you can get some action there too. Customer Service is Dottie Leeds: [email protected] GIVE IT A TRY!
Judith
Preston,#4Consumer Comment
Wed, September 28, 2005
Thanks Lori for the words of encouragement. Both my husband and I have been in the Construction Business most of our lives and already know of the problems with the workmanship etc... You can't imagine what we prevented(!!!) by being knowledgable to the situation. I'm writing to inform all that this afternoon I got a call from the District Manager (?) Brian Lowry stating he'd have my local people get in touch with me this week and "Get it done". Will Post again when/if this becomes reality. I'd like to offer all the email address to the President -- It seems to help to go straight to the TOP! Charles Cauthen, President: [email protected] MAYBE you can get some action there too. Customer Service is Dottie Leeds: [email protected] GIVE IT A TRY!
Judith
Preston,#5Consumer Comment
Wed, September 28, 2005
Thanks Lori for the words of encouragement. Both my husband and I have been in the Construction Business most of our lives and already know of the problems with the workmanship etc... You can't imagine what we prevented(!!!) by being knowledgable to the situation. I'm writing to inform all that this afternoon I got a call from the District Manager (?) Brian Lowry stating he'd have my local people get in touch with me this week and "Get it done". Will Post again when/if this becomes reality. I'd like to offer all the email address to the President -- It seems to help to go straight to the TOP! Charles Cauthen, President: [email protected] MAYBE you can get some action there too. Customer Service is Dottie Leeds: [email protected] GIVE IT A TRY!
Lori
Kalkaska,#6Consumer Comment
Wed, September 28, 2005
You are on the right track in trying to get your situation resolved. If I may, I have a couple of suggestions that may help in your documantation process: Contact an independant roofing contractor to look at your home. Tell them that you need to know if the roof as it is will cause problems in the future, and have them give you a bid as to what needs to be done and the cost of doing it. Advise the company of your findings and be ready to provide them with a copy of that bid. Contact a reputable independant builder/contractor. You need to 'discover' the cause of the problems ie: the floors and porch. Since the mold may be a result of the leak being improperly repaired, and the large dip in the kitchen floor may be a structural issue, it's important that you document this and again, let the company know that you've done so. Insulation. Check your contract for exactly what you paid for. Contact an independant contractor to verify that your insulation was skimped on. GET IT IN WRITING!!! If your contract indicates r-38 (example) and you have r-23, this is FRAUD! You're on your way, and have taken a lot of the right steps. Don't back down! File a complaint with HADD (Homeowners Against Deficient Dwellings), which can be found online at www.hadd.com , and contact your state lawmakers in regards to WHY we need more protection laws for home purchasers. I've been here, and am just now seeing the light at the end of the tunnel. I'm one of the lucky ones. I currently have a ripoffreport filed on Fortune Homes, which I will be updating as soon as repairs have been made to my satisfaction. I've been told that all of the issues I have are going to be repaired, so reading my report may give you a little hope for resolution in your case. It can be done! Good Luck!