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  • Report:  #694571

Complaint Review: Joe TempestaJim Englis and Paul Thonason credit watch services - Internet Internet

Reported By:
Turnbull Tree Service - , , United States of America
Submitted:
Updated:

Joe TempestaJim Englis and Paul Thonason credit watch services
Internet, Internet, United States of America
Phone:
Web:
http://www.creditwatchservices.com/
Categories:
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Joseph F. Tempesta, President of CREDITWATCH® and James English, Chief Financial Officer of CREDITWATCH® Services Ltd and Paul Thomason, President of Collectrite Run a company full of rude unprofessional people that represent their name and company. Here is a detailed report of what just happened Today.

"I received a phone call and message from Credit Watch Services on 2-12-2011 who informed me that they were attempting to collect a debt. . I immediately called your company back and requested your address and fax number. Instead of your company providing this info, I was place on hold for 7 minutes and sent to a Mr. Jackson. Mr. Jackson refused to provide this info, became angry and hung up the phone. I called back immediately and spoke with Haily. I asked for the address and fax number again but she put me on hold and again sent the call to Mr. Jackson. Mr. Jackson said he was not going to give me that information and said that if I call back again he will collect our recorded phone conversations, and bring harassment charges against me. He then hung up again. I called back a third time, Haily answered and I requested not to be sent back to Mr. Jackson again. She was pleasant but said that he was her supervisor and she had no choice. She again would not provide a fax number. I then got sent back to Mr. Jackson for the third time in which he hung up again. The fifth call provided the same outcome but he did say that no matter who signed for this account, it will still remain my debt. I asked for a copy of the documentation that proves that it was my debt and he refused. He said that it is past the 30 days that I had in order to dispute the debt. I asked him to provide info about when the 30 days started but he hung up for the fifth time.

What kind of company will not give their contact info?  They are being trained to act against the credit collections laws and should be stopped. 


1 Updates & Rebuttals

Manute Bol

USA
CreditWatch is disrespectful

#2Consumer Comment

Mon, May 09, 2011

I had a similar experience, where as I have followed all of the protocol in response to a CreditWatch claim. They have treated me disrespectfully with every one of my inquiries which included asking for a fax number, and a license to collect debt in my state. They have also bombarded me with one voicemail per day and said they will not stop leaving voicemails despite having already responded to them by letter and on the phone with one of their agents. The rude way they handle business makes me question the credibility of this agency. 

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