Purchased a puppy from Briarwood German Shepherds in May of 2016. Puppy was supposed to be AKC, and I paid for the papers. Paid $1600 plus airfaire, via money order. The day she shipped him, "oh by the way" she said she hadn't gotten dew claws done, but would refund $100, and oh yea, he has a small hernia. The contract came with the pup.
She called a week after we got him to see if all was well. From then until I sent a registered letter in January 2017, I was unable to get ahold of her.
I sent her the paperwork stating his neuter, dew claws, and hernia repair, expecting that I would get his registration paperwork. We then found out that he had severe hip dysplasia. I again sent a registered letter with copies of x-rays. She sent an email that she would call me on a specific day. Nothing. It was over a month later, that she called.
Stated that she would get me another puppy. I didn't want another one, that I would have to pay shipping with no guarentee that it would be healthy. I told her I would just take the money back. She said ok. That was in February, it is now October.
We have since found out that our dog also has epilepsy.
I have seen on other complaint sites, that other people have had similar experiences over several years. From severe dysplasia and epilepsy, to not ever getting registration papers.
I have requested that she at least send me the registration numbers of the parents, with no response. I did contact UKC and AKC, and found that they have no record of her kennel submitting any puppies for registration, recently.
Please Be Aware!!
anonymous
Oregon,#2Author of original report
Sat, March 10, 2018
briarwoodshepherds.com I wanted a puppy from a specific female, I waited for almost two years (1 year and 20 months, to be exact). Most times when I wrote to the breeder, I didn't get a response. I never knew if the dog was/was not pregnant. I never rec'd a response unless I got frustrated and complained. If I asked nicely, they blew me off, but I really wanted a puppy from this program and from the one female, in particular. After several attempts, with no response, I finally wrote to them around 12/9/2016 and asked for my money back. Jolynn wrote back explaining that she was sorry and gave me the a personal reason as to why she hadn't gotten back to me. I wrote back and said I was sorry for her situation and maybe it was best that we just start anew at another time. She then wrote back and told me that my puppy, when ready on 2/1/2017 would be sold to someone else. I immediately wrote back and said I had no idea and please do not return my money and I wanted the puppy I had waited so long for. They never responded to me again, other than to tell me they were returning my funds.
Resolution desired, I want the puppy I have waited for. I have copies of most of my correspondence with evidence that they were very unresponsive. They took my money, held on to it, didn't respond, and when it finally came down to the end and it appears that the dog had puppies, they decided to take my 1st position, I was promised pick of litter after the breeder and sold it to someone else. Not ethical at all.
I wrote back again on 12/16/16 requesting a copy of the contract I had signed on-line, they haven't responded.
Submit Close Comments (14) Updated: Dec 8, 2017 United States Dog Breeders 0 0
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26th of Jan, 2017 by Ch Chris 1984 0 Votes Interesting?? I have been trying to reach her for months with no calls. Are they still in business? Im confused on the whole situation why she wont return calls. It sounds like something happened but needed to know if I need to move on Reply Reply 5th of Nov, 2017 by Ja Janelle Nadeau 0 Votes
@Chris 1984 PLEASE PLEASE DO NOT GET A DOG FROM THIS WOMAN! If went through the same thing with my dog five years ago, she wouldn’t let me meet the parents or fly out to bring my dog home. Reply Reply 9th of Feb, 2017 by Op
Opiethemanx 0 Votes How did you both find the kennel? Was it online - if so, what websites. As her website is completely out of date - I am wondering if there is some other place she is advertising. Reply
Reply 20th of Mar, 2017 by Al Alan Smiy 0 Votes As of today, 03/20/2017, the website for Briarwood Shepherds appears to be taken down. No other information available, but we purchased a German Shepherd pup from them in the past and she turned out to be the best companion our family ever had. Sorry to see these comments as we were thinking of getting another one in the near future. Reply
Reply 21st of Mar, 2017 by Op Opiethemanx 0 Votes @Alan Smiy Sadly she was highly recommended and we got pup last year. Severe dysplasia at 8 months. I tried getting in touch, but she didn't reply and ended up sending reg mail. No resolution and no further contact. Our boy is so sweet and smart but will probably have to put him down in the next year. She acknowledged that other pups in litter have same issue. Reply
Reply 11th of May, 2017 by Db 0 Votes I purchased a puppy from them also in 2016. I have tried to contact Jolynn by phone and email several times with no response. I did as the contract said and waited to get her spayed until 14 months but now she is supposed to send me the AKC papers. If anyone has her address could you please email me at xxxx. Thank you in advance. I'm very disappointed with the situation because I love my dog so much that I considered getting an other one from her, but after seeing all of these comments I see that isn't going to be happening. Reply
Reply 24th of May, 2017 by Pa Pattie 0 Votes I purchased a gorgeous puppy from her 5years ago. At 2years old he developed epi... She was shocked when I to!d her. One of the parents has it without a doubt... Still shocking to her. He almost died but luckily he had recovered... medications for life!! Love him but not worth the risk to get another from her. Haven't heard from her since!! Nevr received papers either!!! Reply
Reply 30th of Oct, 2017 by Ja Janet 0 Votes @Pattie Hi Pattie... my boy is 5 1/2 who I got from Jolynn as well & he has epilepsy too! He is amazing but on meds’ for life too. Who were your boys parents? Would love to know if you have my boys brother! We could help each other if so bc of med choices & how they work. Please contact me. I have a girl 7 1/2 from Jolynn too.! Reply
Reply 5th of Nov, 2017 by Ja Janelle 0 Votes @Pattie Lynne Was this part of the Zada and Gryphon litter. My dog has severe epilepsy and his specialists want me to see if others in his litter have the same problem. we seem to be having a hard time dosing him. Reply
Reply 5th of Nov, 2017 by Ja Janelle 0 Votes @Janet Ohradan What medications is he on? Dosages? maybe this will help our Neurologist figure out his meds. Reply Reply 31st of Aug, 2017 by Op Opiethemanx 0 Votes Still have not had contract fulfilled. No money back, no contact, and no proof that parents were even registered. Dog has aggressive epilepsy, severe dysplasia. Reply
Reply 5th of Nov, 2017 by Ja Janelle 0 Votes @Opiethemanx Who are the dogs parents? What is he on for meds? My dog was just released from the hospital for the third time due to cluster seizures. It's a trial and error with the Neurologist regarding his meds. Please please email me at [email protected] it will help me and my dog. Reply
Reply 12th of Oct, 2017 by Jm Jmokk 0 Votes It is very interesting to read that other people have had similar poor experiences like we did. We got a puppy from Jolynn in 2011, signed a contract, were promised papers with in so many days of 'dad getting papers' expected to receive AKC papers...have tried calling over the past several years, and nothing. We have left message via phone, email, etc. with absolutely no response. We paid the price for a puppy with papers and never received them. I have looked at her website over the years and saw puppies for sale at half the price, for 'with out papers' and was very disappointed. But, we've had our puppy and life going on so I didn't pursue it legally. Also, within 1 month of getting our little guy he had stomach issues... it took over 6 months of vet bills, various food and medical tests to determine pancreatic insufficiency disorder. He has been on medication and prescription food since then and will be his whole life. Again, we left message for Jolynn requesting information and tracking her down about this issues with no response. Thousands of dollars later, we love our little guy, but very very disappointed in the dishonest, unethical business practices of this lady. I feel the worst for the dogs. Reply
Reply 8th of Dec, 2017 by Op Opiethemanx 0 Votes Too bad we can't get together and somehow make her stop. We have all been scammed. No papers, dogs with severe issues and thousands of dollars out. I love my dog, epilepsy, hip dysplasia at 8 months old. This has been going on far too long. Sounds Like she has been "shocked" at these health issues for many years. Reply Reply
Opiethemanx I have contacted UKC and AKC. No sign of any litters being registered.. Only one female I could find, and that was from 2006 or 2007...