- Report: #1177706
Complaint Review: jonathan hay michael (bentley) barber michael smith - Nationwide
2 Updates & Rebuttals Read More About : jonathan hay michael (bentley) barber michael smith
Reported By:
smoove gotti, sean breed, lil e -
charlotte, North Carolina,
Submitted:
Updated:
-
Author Confirmed
Why?
jonathan hay michael (bentley) barber michael smith
Nationwide, USA
Phone:
310-402-6949
Web:
http://smhworldwide.net/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
jonathan hay, michael (bentley) barber, michael smith smh records,Bim Fernandez, pink grenade, sabrina hale, jonathan hay publicity SCAM ARTIST ALERT !!! I PAID $8000 FOR DISTRIBUTION AND THEY KEEP THE MONEY AND RAN CHARLOTTE, NC Nationwide
Report Attachments
REVIEW UPDATE: November 11 2018: SMH Records remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. SMH Records is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, SMH Records has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.
Over time and since becoming a member, SMH Records has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever SMH Records remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected].
Ripoff Report Verified™ REVIEW
EDitor's UPDATE: Positive rating and recognition has been given to SMH Records and Jonathan Hay Publicity for its full commitment to quality customer service.
Ripoff Report's discussions with SMH Records and Jonathan Hay Publicity have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. SMH Records and Jonathan Hay Publicity listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
As a worldwide consumer reporting website and publication dedicated to upholding the integrity of individuals and companies, Ripoff Report does not condone cyberbullying and will not allow their website to be a platform for this type of online crime. Upon further investigation, Ripoff Report was able to determine that these reports were likely all posted by an individual "competitor" falsely posing as various clients.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report is based on comments made by Jonathan Hay during an onsite inspection held by a third party verification company with no biases toward SMH Records and Jonathan Hay Publicity.
Jonathan Hay Publicity a company formerly associated with SMH Records is a publicity company dedicated to providing the highest quality service to clients in the music industry. Owner, Jonathan Hay, has over 20 years experience in this field and has worked with several high profile clients. Along with this expertise Jonathan Hay Publicity offers unique amenities to their clients including emergency crisis management.
Leads for Jonathan Hay Publicity are acquired primarily through referrals. Sabrina Hale, Creative Director for Jonathan Hay Publicity stated, "we get contacted all the time, but we are very selective...we only take a handful of clients a year." Jonathan Hay Publicity is currently working with a small number of clientele in order to provide them with the highest level of service.
Once a potential clients signs on with Jonathan Hay Publicity they can expect the provided resources to bring their music to a higher caliber, "we’ll take their music and make the production better. We’ll get it mastered and mixed by the right person so it sounds like the level you would hear on the radio.” Additionally, they also provide graphic design and website building services in order to provide their client with quality publicity.
CUSTOMER CARE & COMPLAINT RESOLUTION FROM SMH RECORDS AND JONATHAN HAY PUBLICITY
During the onsite interview, Ms. Hale was asked to describe a situation where a client was not satisfied with the level of service they received. Ms. Hale explained that the clientele in the music industry often has the end goal of fame, which can lead to unrealistic expectations. Often times if a client is upset it is because their career is not progressing as rapidly as they anticipated. While Jonathan Hay Publicity has the tools and contacts to get the clients product in the right hands, how the media responds to the product is out of their hands. In order to combat any type of unrealistic expectations Jonathan Hay Publicity, "goes above and beyond for every client."
When asked to comment on complaints posted on Ripoff Report's website Ms. Hale explained that during their association with SMH Records. Ms. Hale explained that he was upset after he was not asked to continue working with Jonathan Hay Publicity, and he reacted through negative comments on Ripoff Report's website.
In order to assure future clients Ms. Hale expressed that Jonathan Hay Publicity's credibility can been seen through their high profile clients, and well has their ongoing connections with pop media outlets. Ms. Hale also stated, "we do credible stuff in the media all the time, media that requires background checks...it's a small industry to be honest with you so if you really do have a bad reputation you don't get very far. We've been doing this for a very long time. We don't have a bad reputation it just appears that way online, because of one person."
Jonathan Hay Publicity is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Ms. Hale further explains by stating, "they've been very helpful with the cyber bullying...it's good to be verified by them and have them supporting us."
WHY SMH RECORDS / JONATHAN HAY IS BETTER THAN THEIR COMPETITORS
"SMH and JHP operate mostly on a referral-only basis.”
Leads for Jonathan Hay Publicity are acquired primarily through referrals. Sabrina Hale, Creative Director for Jonathan Hay Publicity stated, "we get contacted all the time, but we are very selective...we only take a handful of clients a year."
STATEMENTS FROM THE PRESIDENT JONATHAN HAY
"We limit ourselves to only a handful of clients a year so that we can truly dedicate one-on-one time to each project.”
Jonathan Hay Publicity is currently working with a small number of clientele in order to provide them with the highest level of service. Once a potential clients signs on with Jonathan Hay Publicity they can expect the provided resources to bring their music to a higher caliber, "we’ll take their music and make the production better. We’ll get it mastered and mixed by the right person so it sounds like the level you would hear on the radio.”
Additionally, they also provide graphic design and website building services in order to provide their client with quality publicity.
STATED IMPROVEMENTS FROM SMH RECORDS AND JONATHAN HAY PUBLICITY
SMH Records and Jonathan Hay Publicity recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, SMH Records and Jonathan Hay Publicity has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Mr. Hay, Ripoff Report is convinced that SMH Records and Jonathan Hay Publicity is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
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jonathan hay, michael (bentley) barber, michael smith smh records,Bim Fernandez, pink grenade, sabrina hale, jonathan hay publicity SCAM ARTIST ALERT !!! I PAID $8000 FOR DISTRIBUTION AND THEY KEEP THE MONEY AND RAN CHARLOTTE, NC Nationwide
On september of 2012 i sent the above names and comoanies a total of $8000 FOR DISTRIBUTION THREW lrt entertainment who goes thru ingrooves. After paying them the deposit they took the money and cut me off. i already filed a lawsuit on them and it is still pending.
Beware of these people, they are crooks and they are doing this to people all over the US. Another artist named sean breed told me to stay away from them, they scammed him out of $10,000 for distribution, a video, and album promotion. After i asked for a refund, they threatened to kiil me and anyone else involved.
They sent me a fake contract from a comoany called hoopla worldwide out of louisville,ky who is already out of business for doing fraud ! I repeat dont do business with these guys.
2 Updates & Rebuttals
MBL-Phone
Topsail Beach,North Carolina,
False Claims and RipoffReport
#2UPDATE EX-employee responds
Mon, September 22, 2014
I did read your terms, and despite your claims that you won't remove the comment for a price, you will remove the comment for a price.
http://www.ripoffreport.com/Arbitration.aspx
It states that even if we prove to you that this person is 100% a con artist, who paid us via stolen credit cards, was on probation for fraud, and we still have documented work with this person, we have to pay you $2,000.00 dollars to have it removed.
It also states that the person who files this, doesn't have to provide proof.
So please explain to me again how that isn't your website extorting people?
Now you mention the 1st Amendenment, and I think your understanding of what this means....
Under law Defamation is:
"Defamation law attempts to balance the freedom of speech and open exchange of ideas without giving someone permission to run around spreading lies about another that may harm his or her reputation, ability to earn a living, etc. Note that the expression of an opinion can never be actionable as defamation; statements must be presented as fact to be considered defamation."
Now to dig deeper into that law and to understand what 'libel' means:
Defamation is a statement that may harm someone's reputation. If it is written down, it's called "libel" whereas if it's spoken, it's called "slander."
Ok so this is written down and written on your website. Libel.
Now obviously the expression of an opinion can't be held accountable, but this website is taking that person's opinion and making it seem like it is a fact with no proof only one person's word.
So in all reality, the person isn't even committiing a crime, they are just stating their opinion or in this case a lie, which probably happens a lot. But you the company are reporting it is a FACT.
From my knowledge you didn't contact anybody at the company. You just put up what that person wrote, and in order for it to be removed not only do we have to prove it is false, we have to pay the fee.
Now as for the person who wrote this, who again is delusional, a known con artist, has convictions on his record that I can link to if needed, and under what I have been told recently, he is working for a competing company.
But again, if I send you over the information of what company he is working for/interning for to get a job, we still have to pay $2,000.00 to have this report removed?
There is ZERO justice in this, and no accountabiity with this person at all.
The amount of money he is claiming is wrong, the work that was done isn't listed, and he paid with stolen credit cards for 50% of what he did pay.
End of discussion.
MBL-Phone
Silver Lake,North Carolina,
Person Filing is a Known Con*Comment from Ripoff Report Does Not Remove Reports for Money. Never have. Never will. Setting the Record Straight!
#3UPDATE EX-employee responds
Fri, September 19, 2014
The person filing this report is a known con artist who was recently let off of probation for forgery. Even his claims are outlandish. This person knows what he paid for and exactly what he was getting. He had stolen material which in this case he tried to knock off as his own material, and he didn't understand the simple basics of the music industry. We had to start at ground zero with him and when we looked back at 4 years of work and realized we had spent 3 times as much as this delusional person, we had to cut our losses. He also claims that Sean Breed paid "$10,000.00 dollars, a claim that even Sean Breed would deny.
This report should be taken down as the person file it is a known con artist, who paid for services using stolen credit cards, and he was charge and convicted of such crimes. Now in an attempt to slander people online he is able to make an account on this website and try to validate his claims.
The whole world knows if this person was serious claims would be made in court. He isn't. This website is a extortion site. They will take down claims for money, but put up claims with no facts. There should be a ripoff report for ripoffreport
EDITOR’S Comment to statements made about Ripoff Report:
Ripoff Report strongly believes in the First Amendment, even when it is about us. We understand that people who have complaints written about them are upset and want to place blame somewhere, especially if they feel the content of the Reports are false. We also understand that individuals want to blame our website rather than where it belongs – on the person who wrote the Reports in the first place. Using the same method that we provide FREE OF CHARGE to all of our users, we would like to “set the record straight” as to the comments posted about our website through this Rebuttal. Every user of our website has the opportunity to tell their side of the story, for free, just as we will do here. We certainly encourage users to “set the record straight” and tell their side of the story by using the free methods available to them before they consider other Ripoff Report programs (such as our VIP Arbitration Program or the Corporate Advocacy Program) or alterative avenues (such as filing a lawsuit against the Author of the report) that cost money.
The Author of this report is incorrect in saying that Ripoff Report will remove a Report for $2,000, or for any amount of money for that matter. Ripoff Report has always had a uniform policy of NOT REMOVING Reports. Ripoff Report is a permanent Record.
Our policy can be viewed on our website by clicking HERE. $2,000 is the cost of Ripoff Report's VIP Arbitration Program - a program that (((REDACTS))) only challenged statements of facts in a Report that are found to be to be false after presentation of evidence to an independent arbitrator. Even in that instance, the Report is not removed. Only challenged statements of fact that are found to be false by the arbitrator will be (((REDACTED))). Again, to be clear, Ripoff Report will not remove Reports for money and any information to the contrary is simply not accurate. To understand the full context of our Arbitration Program, we invite you to review all of the applicable information, including the Program Rules, by visiting our arbitration webpage at http://www.ripoffreport.com/Arbitration.aspx.
We thank you for taking the time to read this Rebuttal and allowing us to “set the record straight.”
Ripoff Report Staff
