- Report: #1165368
Complaint Review: Jordan family kennels - Missouri
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Jordan family kennels
Missouri, USA
Web:
Jordanfamilykennels.com
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Jordan family kennels Not a teacup Missouri
I purchased what I thought was a teacup averaging around 2-2.5 pounds full grown. I spent a large amount of money for this teacup to find, the puppy weighing 6 pounds and standing 12" tall at only 7 months. When contacting the breeder to make the situation right, they were not willing to fix the situation. Although I love my puppy no less, this situation makes me mad and is not right. Beware when buying from this breeder.
1 Updates & Rebuttals
Tina
Kansas,I Did Try To Work With This Buyer! I'm The Breeder / Seller
#2REBUTTAL Owner of company
Wed, July 30, 2014
I'm the breeder: I did try to work with this buyer. She contacted me saying her dog got bigger than what it estmated to get when she received it. I do not know how much bigger because she never sent me a vet report stating such. I told her as to our contract we do not give money back refunds but would be willing to work with her if she had any ideas... I told her I could give her a $1000 discount on any future puppy, and also if her female was not fixed, she could use my 2.5pd stud for free for a litter of puppies of her own... She was not happy with anything I had to say and only wanted a money back refund which would be in breech of our contract. I am an honest person and when I sell a puppy I do not ever say it is guaranteed to be a specific size. I tell the buyer what sizes the parents are and the size of the puppy and tell the buyer you can go by the weight chart if you wish but it is not 100%.... There are cases of puppies in every breed that can have a genetic throw back that makes a pup bigger than it's parents. Even normal sized pups can be made bigger than they were supose to get by getting them spayed or neutered to early. This puppy was extremly tiny when the buyer bought it, it's parents are teacups, and every sibling is a teacup so I said the puppy had an ESTIMATE adult size to be a teacup and never said this puppy was going to be for sure 2 to 2.5pds, which is the weight I expect she got by looking at the weight chart when she got her pup since it was so tiny... But again, I'm sorry if her pup got bigger than she expectedit to get, and was willing to talk it out and work with this buyer. but they shut down after I said they would not be getting a money back refund. Sometimes nomatter how much you are willing to work to make it right the buyer is only wanting money and so not satisfied with any other outcome. I am available to speak to my buyers 24/7 and answer every email and phone call and if there is an issue we work through it together until it is right with both parties. I will not breech my contract and expect all my puppy buyers to also hold to it 100%.
