Jon
Orlandop,#2Consumer Suggestion
Mon, April 05, 2004
Harold, Have you ever heard the saying.."too good to be true"? If someone advertises a 4 wheel brake job for $99.88, such as they do, they are either using cheap quality, low grade parts, or they are sucking you in with the low price so that they can do the good old bait and switch deal.. Ovbiously, if good, QUALITY brake pads, from Bendix, or Wagner list for approx. $55-60 for your vehicle, and the shoes list for $45-50, there is no way on this planet that the job can be done that cheap.. And you probably called around for prices.. and they were by FAR the cheapest .. so you went with them.. But, you should have told them NO!! I am aware that they use some very high pressure sales techniques.. but, you still have the option to use that one word.. N O!!
Nicole
Jacksonville,#3Consumer Comment
Fri, March 19, 2004
I find it sickening how these companies prey on individuals like us and take us for all we've got because we are ignorant in the subject of automobiles. I, too, have gotten ripped off from places like these, and let me tell you, it's not worth it. Just because you end up paying hundreds of dollars for something, does not make it top of the line when it comes to mechanics. They size you up the minute you walk in the door to see how much they can rip you off. Just the fact that you went there tells them something. If you want my advice, I'd try my neighborhood mechanic. All of these companies that are francised suck. They don't care about the individual, just the sale. The corner shop will be bothered if you feel they ripped you off because you'd be in there face yelling at them and there'd be no corporate b.s. number to call. This will probably also make you mad. You paid $600 too much! Most brake pads and rotors and shoes cost no more than $100 for everything. It takes up to an hour, depending on the truck. I'm sorry you had to learn this financially draining lesson the hard way. Stay far away from them, and try to dispute it with your cc company. And believe that for every time these people rip someone off, it will be back to haunt them somewhere down the line. Its called Karma. Take care.
Bradley
Derry,#4Consumer Suggestion
Fri, March 19, 2004
Harold, I forgot to mention that since you paid by credit card, IMMEDIATELY DISPUTE THE CHARGES!!! Tell the credit card company you were ripped off, and received shotty work, and even (if you have to) that your brakes are falling apart now, (or just not working right, be hard to argue that) You dont have to be dishonest (unless you want to, as Just Brakes were) this is something legal you can do, just read more about it and then DISPUTE, DISPUTE, DISPUTE!!! This is one of the few things (if only) that credit cards are good for!, Why do you pay that high interest???! Now get you a bumper sticker that says "JUST BRAKES=JUST A RIPOFF" (no need to pay me money), and do alot of your shopping at places nearby! Good luck!
Bradley
Derry,#5Consumer Suggestion
Thu, March 18, 2004
These kind of places are JUST A RIPOFF, for that kind of money you could have had everything done at the dealer, had the right parts installed and by a ASE Mechanic, not some nut off the street. Its a shame that some places and people are so low... Generally the places that ADVERTISE THE MOST will RIPP YOU OFF THE QUICKEST....
Toby
Ft. Worth,#6UPDATE Employee
Thu, March 18, 2004
I would Be the service manager this gentleman refers toand would like to comment on this post.The work that he was told would be done for $99.88,was performed for that price as agreed to up front,which included an inspection of the brake system for any other problems while replacing the pads and shoes ,machining the rotors and drums,packing the bearings and bleeding the brakes.This customer was shown all of the needed and SUGGESTED items part for part and had every opportunity to ask any questions.I distingushed two parts that were needed and the rest were suggested,and I did advise customer that suggested items only be done if he was keeping the truck,that there was no need to spend money on a vehicle he was getting rid of soon.Yes,brakes can be very expensive to fix correctly but the money spent to make them last can save you alot more down the road.