- Report: #1412697
Complaint Review: Just Fashion Now - City of Industry California
Reported By:
Bea -
Grand junction, Colorado, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Just Fashion Now
18551 E Arenth Ave, Dept CA #5 City of Industry, 91748 California, United States
Web:
justfashionnow.com
Categories:
Business Rating:
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Just Fashion Now CHICV INTERNATIONAL HOLDING LIMITED Runfa Xu (JustFashionNow),4/F Building 6,Dalang Shiyishe Industrial Park,Xiahua 1st Road,Baiyun District, Guangzhou, Guangdong Province 510000 China This is a Chinese company masquerading on the internet as an American Company selling Chinese clothing in Chinese sizes in America. They are aware that their sizes no not correspond to US sizes, but continue to sell products that are defective to the american consumer. City of Industry California
On Oct 26, 2017 I purchased several dresses from Just Fashion Now.com. They arrived Nov 8 from the company's California address. They were not sized correctly. I contacted them via email. They expected me to return the items to a Chinese address. I contacted Pay Pal to initiate a dispute. Pay Pal replied on Nov 20, 2017 stating that I must ship the items back at my expense to China.
This would be too risky and cost more than the value of the items. I disagree with this remedy, particularly since I believed I had been dealing with an American company with a US address and feel the items should be returned to the US address they were shipped from.
