- Report: #1496068
Complaint Review: Justanswer - San Francisco California
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Author Confirmed
Why?
Justanswer
Presidio San Francisco, California, United States
Web:
justanswer.com
Categories:
Business Rating:
(2)
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Justanswer Charged For Service Not Requested San Francisco California
On June 6th I contacted justanswer, because I had a problem. I thought they could help me. They charge a $5 membership fee, which I was not aware of. I wasn't able to speak with anyone or connect to anyone.
I changed my mind about completing the process. I was told by a customer service representative that I would get a refund, that the transaction wouldn't be processed.
Justanswer was persistent and wouldn't take no no for an answer. After checking with my bank, I was told that that $5.43 had been debited from my account.
After trying to get someone from Justanswer all they wanted to do is charge me another $5 to speak to a lawyer about getting the money back.
I probably won't be able to dispute the charge. They're money hungry.
