- Report: #1092131
Complaint Review: Justcloud -
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Author Not Confirmed
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Justcloud
USA
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A T I was offered unlimited plan and several months later, they forced me to upgrade to a business plan for more money or cancel and delete all my backup files. They told me that I was violating the rule they never announced! Alpharetta Georgia
At first, I was offered unlimited service upload and download, and several months later in Septermber 2013, they sent me an email that I'm violating the rule they just made up and the account and files will be deleted within 30 days. And they forced me to upgrade to a business plan for more money. I called them and they can't do anything about it. The time I spent for trouble shooting this crippled backup software (did not backup for several months too!) and extra option charges I paid were gone!!!
JustCloud I was offered unlimited service upload and download and as the months went by I things changed no more videos and pictures it was limited and now they are forcing me to upgrade to a business plan for more money even though they said I was in violation of some crap they made up! Address: Unit 6, Fulcrum 2 Solent Way Whiteley Ham England United Kingdom
2 Updates & Rebuttals
yio
Alpharetta,Georgia,
Mistakenly I put my own name It should be Justcloud
#2Author of original report
Tue, October 15, 2013
Mistakenly I put my own name. The company name should be "Justcloud"
Sorry for the confusion
yio
Alpharetta,Georgia,
JustClouId was offered unlimited plan and several months later, they forced me to upgrade to a business plan for more money or cancel and delete all my backup files
#3Author of original report
Tue, October 15, 2013
At first, I was offered unlimited service upload and download, and several months later in Septermber 2013, they sent me an email that I'm violating the rule they just made up and the account and files will be deleted within 30 days. And they forced me to upgrade to a business plan for more money. I called them and they can't do anything about it. The time I spent for trouble shooting this crippled backup software (did not backup for several months too!) and extra option charges I paid were gone!!!
