- Report: #1441050
Complaint Review: JW HOme Improvement - Gaithersburg Md
Reported By:
Cynthia -
Germantown, Md, United States
Submitted:
Updated:
-
Author Confirmed
Why?
JW HOme Improvement
849 Quince Orchard Blvd. Ste A Gaithersburg, 20878 Md, United States
Phone:
703-899-3129
Web:
www.jwhi.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JW HOme Improvement Jesse Wertjes owener; Michele - Receptionist Jim Wolohan overcharge for a few hours work Gaithersburg Md
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ANGE F36054AACAED Angies list special for 3 hours handyman work to paint kitchen wall before new refridgerator was to be put in. I took down a border from kitchen being painted previously. I needed help to re-paint kitchen and possibly doe a backsplash. I had a quote from another company $300 for paint incl. material; $600.00 for backspalsh.
In the interim I had contacted JW Home Improvement, I had used them before and had had issues however, they followup up on the complaints. This time I heard from Jim Wolohan who responded to the Angies list 'deal' but wanted me to revise my review from a year ago "if they did a good job". I felt this was unethical but noted, caveat being "IF" they did a good job. I re-read what I wrote the previous year and felt it was spot on.
1) Communcaton issues with Handymen when they arrived promptly at 8:30am; they didn't like the paint I selected, and wanted to go to Lowes for a diffeant paint. I noted registrars in the ceiling that had not been done as well; they were gone for 40min. w/ paint but could not find the registrars. They knew nothing about the backsplash so I nixed that and asked if they could re-paint corner cupboard; I thought with 2 men it would take less time. I was advised to get semigloss paint which I had.
2) communication with receptionist who kept telling me it would be 2 weeks before they could come out; Jim indicated they could come out that Friday [13th]. in the morning, I said ok.
Jim came by unannounced to see how things were going. I pointed out the confusion from the morning and that I opted not to do the backsplash at this time. He took measurments of the registrars, which were emailed later and I found them at HOme Depot.
Another guy, Joe-came out and put in the registrars; and caulked the crown molding which was cracking and did a good job. However, I was shocked when I recieved an invoice for $1,326.47. Due May 8th.
4/14/2018 00001 Man hours of Labor 7.50 rate 124.00 Amont 930.00 $124.00 hour/hourly rate for labor *
0004 30 Minute lunch break 2 -62.00 -124.00
0002 Material 1 86.47 86.47
0004 30 Minute lunch break 2 -62.00 -124.00
00001 Man hours of Labor 7.50 124. 930.00
4/28/18
PV 32347-0-1 4/13/2018
PV 32347-0-2 4/13/2018
005 Angies list 3 hour big deal coupon-2
Angies list 3 hour big deal coupon (-3 man hours): (3) man hours of labor for only $199. ! Value $318 qty 1 -372
005 Reserve 3 hour AL coupon
3 hr deal payment offset qty 1 289 [paid] 289
Total due $1,326.47
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