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  • Report:  #349569

Complaint Review: Kaplan University - Chicago Illinois

Reported By:
- dyer, Indiana,
Submitted:
Updated:

Kaplan University
Online Registrar's Office 550 West Van Buren, 7th Floor, Chicago, Illinois 60607 Chicago, Illinois, U.S.A.
Phone:
312-777-6333
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I had enrolled in Kaplan's online education. After applying for student loan and getting my computer set up for classes I started my new adventure.

After a few short weeks I became physically incapacitated. I had sent a request for an extension. I even had a signed letter from my doctor.

They were given the money from my student loan and are now asking for more. I paid the $95.00 enrollment twice due to their crappy website. And my stafford loan disbursed $791.00.

In my enrollment agreement it states in case of prolonged illness, accident, death in the family, or other circumstances that make it impractical to complete the program a refund that is reasonable and fair to both parties shall be made.

Jessica

dyer, Indiana

U.S.A.


1 Updates & Rebuttals

Karen

Lenoir,
North Carolina,
U.S.A.
Here's where you can get help

#2Consumer Comment

Thu, August 21, 2008

I filed a complaint because i have had problems with these scam artists. This is a government agency and their number is 877-557-2575 their web address is www.ombudsman.ed.gov. Good luck!

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