- Report: #988282
Complaint Review: Kevin Jewelers - Tucson Arizona
Reported By:
No Joy in Tucson -
Tucson, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Kevin Jewelers
Park Place Mall Tucson, Arizona, United States of America
Phone:
8776753846
Web:
Categories:
Business Rating:
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Kevin Jewelers Don't plan to use the $50 gift card unless you have money of your own to spend! Tucson, Arizona
Tucked into a Christmas card was a sweet little $50 gift card I was supposed to use to buy something nice for myself. First trip to the store they tell me it has to be used toward a purchase in the store but they don't have what I am looking for. Second trip, after going online and looking for something else I could spend the card on, they tell me they do not have anything in the store for less than $80. I go back home, go back online, find the ring I was interested in, but can't order it because the card cannot be used online. When I go back to the store today, third trip, same pompous, arrogant a*s at the counter tells me it is for catalog purchases only. I ask to see the catalog. Nothing under $80. And he bumps up his arrogance when I say the original intention of the giver was NOT for me to have to spend money of my own. I called their Customer Service line. They called the store while I waited and told Mr. Pompous to find SOMETHING in the store I can spend my card on. He tells the customer service agent he will not honor the card because it is a "tan" card, which means it has a minimum price requirement to be used. The customer service agent comes back on the line to tell me she will send me a new card by mail that has no minimum purchase requirement. I gave her my address, but it means I need to make a fourth trip to the store to place an order from a catalog once the new card arrives. The giver of the card is seriously rethinking his gift to me right now...
5 Updates & Rebuttals
The Outlaw Josey Wales
Golden Meadow,United States of America
No Joy in Tucson
Tucson,Arizona,
United States of America
Ripped
#3Author of original report
Sat, December 29, 2012
I didn't get ripped off. My friend did. I didn't buy the card. And it wasn't that the store didn't have anything I liked. They don't sell anything for less than $50 and my friend does not have the option to get his money back. He is more pissed than I am.
No Joy in Tucson
Tucson,Arizona,
United States of America
Read it before you comment
#4Author of original report
Sat, December 29, 2012
I didn't snub my nose at the gift certificate. i just expected, like my friend did, that I would be able to use it.
MovingForward
Palm Beach Gardens,Florida,
USA
To the original author of this report...
#5Consumer Comment
Sat, December 29, 2012
I think it is incredibly rude of you to snub your nose at a $50 gift certificate AND push the store to try to give you "extra" over and above the $50 certificate. The giver may be rethinking his choice to give you a gift card, but it certainly is not the store's fault. Don't kid us, that's exactly what you are trying to do by going to the store multiple times and demanding more services to accommodate your gift card. Whoa...rethink your own attitude or you won't have to worry about any gift cards in the future because none will be forthcoming!
Robert
Irvine,California,
U.S.A.
How in any way is this a RipOff?
#6Consumer Comment
Fri, December 28, 2012
Your "friend" got you a $50 gift card, and because his "intention" was to not have you spend any of your money and the store doesn't have anything you like and there is nothing in the catalog under $80..the store is at fault.
Are you really going to come here with a straight face and tell you that this is a RipOff?
Also, I have never heard of a "Gift Card" with a minimum purchase requirement. You use the card up until the balance. If you spend more you pay the extra, if you don't spend it all..you come back another time to spend the rest. The exception is that in some states(CA for example) if you have a store gift card you can get the cash back if it is $10 or less left on the card. Now, there are promotional cards that stores will give out that act more as a coupon than a gift card. But if your friend got you one of these..they are being even more of a cheapskate.
The giver of the card is seriously rethinking his gift to me right now...
- Yea with a report like this, they probably are because you are being such a pain about it.
