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  • Report:  #1371480

Complaint Review: kundalinispirit.com - Internet

Reported By:
Vinnie - Kansas, USA
Submitted:
Updated:

kundalinispirit.com
Internet, USA
Web:
www.kundalinispirit.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I placed an order on 4/13, two items, $48 total in purchase.

 

They state on their site, please allow up to a week to ship, so a week went by and I never received a shipping update so I reached out. Below is their response -

 

April 20th -

Hi Vinnie ,

 
Thanks for reaching out to us,
 
Your package is already shipped and we will provide you with your tracking number as soon as possible :)
 
Kind regards,
Amelia
 
_______________
 
So I waited, on April 21s they reached back out -
 
Hello Vincenzo,
 
Sorry for this mistake,
 
Your package is not shipped yet and we will need up to 9 days to process and ship it, we have a huge demand for the products you want and if you want a refund please let me know and I will cancel your order immediately!
 
Best Wishes,
Natalie
____________________
 
Since then, I requested an order update and they have ignored me. I let more days pass and followed-up to request a refund, they have intentionally ignored me since 4/21 and we are approaching 30 days with no response from their team and no product shipped. I am confident you are taking a HUGE risk by purchasing from this seller.
 
 
 


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