- Report: #1228989
Complaint Review: la dermanique face serum lumera eye serum - greenville South Carolina
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Author Not Confirmed
Why?
la dermanique face serum lumera eye serum
120 smith hines rd greenville, 29607 South Carolina, USA
Phone:
888-312-7736
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
la dermanique face serum lumera eye serum I want my money back. Bad company lies and the staff answering the phone lie and tell you the system is down. Do not get in this scam !!!!! greenville South Carolina
Company misled consumers by playing on Dr. OZ as a reccomendation for their product and offering a free trial offer and all the consumer paid was shipping.
Received the product and there was nothing stating was a 14 trial I ordered on line or in the package when I received it, nor was there anything stating was to be an auto delivery every thirty days.
My bank that my credit card is through called me to ask if I had made a purchase to this company Dermanu for 89.47 and 94.00 and change on 5/13. I said no they canceled my card, and are going to investigate the company trying to charge my card. Then told me the info concerning who the company was and what the charges were they were trying to place on my card.
I heard the name and knew it was the company I had done the trial order with. They never said naything in the internet
order or in the package I received about 14 days.
My understanding was it was mine to try for free if I paid shipping on 2 products which I did.
I finally found a number for them and called to get their address to ship back product and told them my bank had canceled my account due to my not giving them autorization to charge my account.
At that time the customer service rep made me feel threatened when she said as long as my bank was investigaying they would do nothing to help me, not even give me the retutn address, that once the bank was finished they might help me.
If I had the bank stop investigating or when they finished, then they might help me. That made me feel threatened by them
that they are trying to do something illegal on my account.
I finally through finding this site a a few others found I found their number and addre
This is exactly what happened to me in Naples Florida They need to be stopped and the people reinbursed with interest for the aggravation.
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This report was posted on Ripoff Report on 05/13/2015 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dermanu-Eye-Dermanu-Skin/Santa-Ana-California-92704/Dermanu-Eye-Dermanu-Skin-Bought-through-advertisement-free-trial-offer-just-pay-shippin-1228813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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