Regarding a small bill I had already made two payments on but was billed again, I could not get a satisfactory answer as to why I was being billed repeatedly for the same service listed on the bill. I provided copies of cashiers checks and the bills forwarded listing the same service, but received no response. Instead they forwarded my account to a collection agency. I think a consumer should be able to sue for jeopardizing consumer credit without merit.
I was billed at least three times for a sum of $20 and change. I queried about repeat billing after prior payment was sent and waited for a response. There was none. Thirty days after the third bill was sent with a difference of cents, I received a notice from a collection agency.