- Report: #1093815
Complaint Review: labadie toyota - bay city Michigan
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labadie toyota
909 n. euclid bay city, 48706 Michigan, USA
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labadie toyota sold me a car with a bad engine bay city Michigan
I bought a car in late January from Labadie Toyota (I paid cash). The day I bought the car they put in a new battery and when I left with it I noticed th engine light coming on. I called them and they told me to bring it back in and they would fix it the next day. When I picked my vehical up approximetly 4-5 hours later, they said the problem was fixed but did not clearify what the problem was. Within 5-7days I noticed a problem with my breaks grinding really bad, they told me it was because the car had been sitting and they said it would stop after a while.
Well it kept accuring so I called once again and they said to bring it in and they will check it. I took the vehical in the following day, they told me that I would have to leave it over night. The following evening I went to pick my vehical up and they informed me I had to replace the break line. It was no more than 2-3 weeks my car started over heating (which was after my 30 days or 1,000ml warrenty) I spent the next 4 weeks replacing the water pump, radiator, and thermistat, just to find out my engine was gone!
So I contacted the salesman that sold me the car Charlie Engalhardt, he told me that they would not replace the engine. He also said it was financially worth it to Labadie. He told me he would do all he can to swap out my car and find me another one. After a month I did not hear from him, I called the sales manager T.J Horner and he told me once I drove it off the lot it was my problem, and that it was an older used car! That was in April. It is now November and I havent heard from them since! I am on SSI and I think its a shame that they would take advantage of someone on a fixed income and not care of the outcome once they got their money. So please beware of this dealership!
2 Updates & Rebuttals
jennine johnson
saginaw,Michigan,
really???
#2Author of original report
Thu, October 24, 2013
FOR ONE IT WAS 6 WEEKS AFTER THE PURCHASE OF THE VEHICLE, NOT 3-4 MONTHS, ITS BEEN THAT LONG SINCE IVE HEARD FROM ANYONE ON THIS MATTER, FOR 2 YOU DID NOT OFFER ME 2 DIFFRENT CARS, IT WAS ONE THAT YOU PEOPLE TOOK IN ON A TRADE FOR 300.00 THAT WASNT EVEN SAFE TO DRIVE, SO BEFORE YOU TRY TO MAKE YOURSELF LOOK GOOD, BECAUSE WE ALL KNOW YOUR NOT....GET YOUUR FACTS STRAIGHT, AND QUIT LYING!!!!
David
Saginaw,Michigan,
Unfortunate Situation
#3UPDATE Employee ..inside information
Wed, October 23, 2013
In trying to research the history of this claim it was difficult because the first and last name combination does not exist in our database. After speaking with the salesperson we backtracked to a 2001 Chrysler LHS with just over 100,000 miles that was sold for $3500.
Jennine - Labadie is sorry about the horrible experience you have had with the used car you purchased from us. That was truly not our intention and we appreciate your feedback. We would also like to take this chance to comment on your points:
1. In the state of Michigan unless a used vehicle is Certified by the manufacturer they are sold as-is. if something goes wrong with the car after you buy it, you are responsible for paying for costs of the repairs.
2. When you had the unfortunate experience of the brakes going bad we did cover the repairs to keep you safe on the road.
3. When you had the disastrous event of the engine break down (at 3-4 months after purchase) it was unfortunate that you rejected either of the 2 vehicles the General Manager offered you as a trade out.
It is really sad that you have had to go through all this trouble.
