- Report: #1372623
Complaint Review: Laissez Faire Books - Baltimore Maryland
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Author Confirmed
Why?
Laissez Faire Books
808 St. Paul Street Baltimore, 21202 Maryland, USA
Phone:
877-453-1177
Web:
www.lfb.org
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Laissez Faire Books Jason Hanson Uses false advertising to take your money when delivering free products Baltimore Maryland
I ordered a Flashlight that the cost was waived and I paid shipping only. All of a sudden I see a $40 charge on my same bank card following the payment for shipping on the flashlight. The charge was for something called Spy Survival Briefing, a subscription. Because it isn't something I even ordered, I was simply ordering a flashlight, I find their marketing practices deceptive. I called customer care and the agent refused to refund and cancel the subscription, saying it was a seven day free trial and if not cancelled in that seven days, the charge was valid. The way they timed the charge, we had no opportunity to do anything. The notification about the subscription came in the package they shipped the flashlight in, which conveniently didn't arrive for 10 days, so what they're claiming as the seven day free trial period had already passed when we received the package. I called them when I received the package.
