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  • Report:  #708721

Complaint Review: let's get social with Ryan Deiss - Internet

Reported By:
Julian - london, Other, United Kingdom
Submitted:
Updated:

let's get social with Ryan Deiss
Internet, United States of America
Phone:
Web:
www.letsgetsocial.com
Tell us has your experience with this business or person been good? What's this?
 I signed up to www.letsgetsocial.com (Let's Get Social) a course to become a social media manager that costs $194 altogether. They ask you to spend $97 * 2 but once I paid I couldn't access to the modules and they ask you to upgrade to be able to access to it! Now I contacted them to ask them to cancel and get a refund but I have had no response from them by email so it seems that Ryan Deiss and Kate Buck are fraud.

It's an absolute scam and they have STOLEN my $194. I have contacted my credit card company to prevent an further action on their behalf.

I hope the problem will be resolved asap and that I will get my money back ASAP.



2 Updates & Rebuttals

Julian Sudre

Internet,
United Kingdom
follow-up on Let's get social

#2Author of original report

Wed, March 23, 2011

I wanted to add that I have been contacted  by email since I posted this comment and Let's Get Social have been processing a refund to my credit card.  
Therefore, the issue seems to have been resolved.





LGS Customer Support

78701,
Texas,
United States of America
contact customer support please

#3UPDATE Employee

Tue, March 22, 2011

Hello,

I was unable to handle your order based on the information on this post.

We've had thousands of happy new customers over the past few days and this is a rare incident. We take all incidents very seriously, regardless of how rare they may be. If you have put in a support ticket, rest assure, you will be taken care of.

In all fairness, I would like to ask that you please post back here once you've confirmed that a refund has been credited to your account.

We've been in business for a long time, and the only way any company can go for so long as we have is tremendous customer support. Again, you will be taken care of.

Thanks for being a customer of ours.

Sincerely,
Customer Support

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