- Report: #1276629
Complaint Review: Lighting X-Change LLC - Baltimore Maryland
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Author Confirmed
Why?
Lighting X-Change LLC
P.O. Box 26074 Baltimore, 21224 Maryland, USA
Phone:
844-398-3750
Web:
N/A
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Lighting X-Change, LLC Light Bulb SCAM Baltimore Maryland
I work for a hotel and received an invoice stating my Executive Housekeeper ordered a dozen LEDR 13W lightbulbs. The invoice went to my management company, not directly to my hotel and does not have a P.O. #, instead it has a a name as the P.O. We realized this was a fraudulent invoice as we have specific series for our P.O. #'s and a process for oredering. Lightbulbs are ordered by our Chief Engineer through the Maintenance Department. When I called the number on the invoice 844-398-3750, an operator answered the phone without identifying where I was calling (Red Flag). When I asked for the Accounting Department the young lady asked for the invoice number I was calling about, once provided I was transferred to a man who identifed his name as Hank Armstrong. He was quite adamant that the executive housekeeper gave the order by phone and stated to use her name as confirmation. At one point he angrily stated " I don;t know what you find so funny..." Considering I wasn't laughing and this is a complete waste of my time, I confirmed no one was laughing. I stated the hotel this was addressed to didn't even exist and he again said that was verified by our Exec. Hskp upon ordering and then prior to shipping. Again, our Executive Housekeeper wouldn't order inventory for another department, let alone under a non-existent hotel name, but what really bothers me is he gave her personal cell number as a secondary contact. I am now trying to track down if these lightbulbs were ever actually received and eturn them as they aren't for any fixtures we have on property.
