- Report: #1301051
Complaint Review: Linerworld - crestwood Illinois
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Linerworld
14032 kostner ave crestwood, 60445 Illinois, USA
Phone:
708-489-0557
Web:
linerworld.com
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Linerworld defective liner crestwood Illinois
We purchased a pool liner from Linerworld, 25 guage shark nation. Had it installed by professional pool installers on 4/17/16. Ran water over night for 8 to 9 hours. When i got up the following morning, 4/18/16 and went to check the water level, there was only about 2 feet of water in the pool and the yard was flooded.
Called the company that installed the liner for us. They located one hole in the seam about 1/4". They repaired it for us out of curtacy(sp) but said that because we did not purchase liner from them, they are not resposible for any other leaks.
We continued filling pool, all was fine. On weds 4/20/16 the pool was finally filled. We checked all around the inside and outside of pool area, no leaks, no holes. Ran the pump all day, still no leaks.
This morning, 4/21/16 went out to turn on pool pump and it was down 4", yard flooded again, found another hole, and not sure if there are anymore.
Called Linerworld and they told me i had to take close ups of the hole(s). Now i'm not sure how i am supposed to do that with 20,000 gals of water in the pool slowly leaking out and no underwater camera.
I am so disgusted. 230.00 for liner, 450.00 for installation, and going to be about 100.00m in water, and all i get is "send us close ups of the holes". Cant be done without draining pool again.
