- Report: #119072
Complaint Review: Lithia VW Of Reno - Reno Nevada
-
Author Not Confirmed
Why?
Lithia VW Of Reno
7063 South Virginia Street Reno, 89511 Nevada, U.S.A.
Phone:
775-852-3300
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Lithia VW Of Reno Stole $9,800 from me Ripoff Reno Nevada
Leased a 2002 VW Passat from them in November 2002, had a trade that they gave me $9,800 trade allowance on.
Told our salesman that I drove over 500 miles each week for work, that we couldn't do a lease because of the mileage. Was told by their sales staff several times not to worry because "At anytime during the lease you want to trade your vehicle for another VW, just come back and it's a matter of paperwork" There would be "NO MILEAGE PENALTY".
May 2004, with 70,000 miles on the car we brought it back to "Trade" They wanted nothing to do with the car! Said the mileage was way too high and that if I wanted to trade towards another car I would need at least $7,000 to put down, to get out of the lease and into a purchase! They said the payoff on my car was $19,000?? After 2 years of payments of $300 a month? I only paid $22,800 for the car to begin with? What happened to my $9,800???
Then the General Manager, What a Schmuk, said he could help! My husband and I took 4 hours off of work to talk to this jerk. You know what he offered??? A lesser model than we had (no leather, no sunroof, NOTHING!) for $200 more a month ALONG with $1500 down on another LEASE!!! What a dummy! What part of we WILL NOT do another lease again doesn't this guy get?
Sadly the only way out of the Passat was to do a voluntary Repo. VW credit said the car was only worth $10,000 but I still owed $19,000. If I did an early lease termination, I would still be responsible for the remainder of the amount owed along with the mileage penalty!
Bad bad deal with Lithia. Uncaring crooks is all I veiw them to be.
I would never give them a penny of my money.. no one should
Jackie
Fallon, Nevada
U.S.A.
Told our salesman that I drove over 500 miles each week for work, that we couldn't do a lease because of the mileage. Was told by their sales staff several times not to worry because "At anytime during the lease you want to trade your vehicle for another VW, just come back and it's a matter of paperwork" There would be "NO MILEAGE PENALTY".
May 2004, with 70,000 miles on the car we brought it back to "Trade" They wanted nothing to do with the car! Said the mileage was way too high and that if I wanted to trade towards another car I would need at least $7,000 to put down, to get out of the lease and into a purchase! They said the payoff on my car was $19,000?? After 2 years of payments of $300 a month? I only paid $22,800 for the car to begin with? What happened to my $9,800???
Then the General Manager, What a Schmuk, said he could help! My husband and I took 4 hours off of work to talk to this jerk. You know what he offered??? A lesser model than we had (no leather, no sunroof, NOTHING!) for $200 more a month ALONG with $1500 down on another LEASE!!! What a dummy! What part of we WILL NOT do another lease again doesn't this guy get?
Sadly the only way out of the Passat was to do a voluntary Repo. VW credit said the car was only worth $10,000 but I still owed $19,000. If I did an early lease termination, I would still be responsible for the remainder of the amount owed along with the mileage penalty!
Bad bad deal with Lithia. Uncaring crooks is all I veiw them to be.
I would never give them a penny of my money.. no one should
Jackie
Fallon, Nevada
U.S.A.
2 Updates & Rebuttals
Cory
San Antonio,Texas,
U.S.A.
Watch Out For Leases
#2Consumer Suggestion
Mon, November 22, 2004
My experience with leases. Leased a 2001 F-150 from Jordon Ford for 36 months. At 30 months I took it in to see about trading it(had 24k mi on it) in on a new vehicle. They wouldn't talk to me. Got PO'd gave it to my wife who drives 100 mi per day. She had it for 2 months and put 5k more miles on it. 2 months later, with 32 months on the lease, 4 months to go on the lease, they starting calling me and sending me letters, wanting to discuss my OPTIONS. Went in to talk to them. These were my options. Trade it in on a new one and GIVE them a check for the remaining $1,800. Trade it in on a new one and put the $1,800 remaining on the lease on new vehicle. Drive the truck for the last 4 months. At this point the truck had 29k miles on it. I told them that since they weren't interested two months ago, I'd drive the truck the who 36 months and if I were short miles, had up to 36k, I'd drive it around just to put extra miles on it. I gave it back to the with 35,750 miles on it. The following week I went to Bluebonnet and they told me that since I was in a RCO lease I had an automatic $1,000 coming back that Jordon FORGOT to mention, and they'd wipe out the other $800. So watch out for these leases.
Bob
Albuquerque,New Mexico,
U.S.A.
This is why car dealers LOVE leases
#3Consumer Comment
Sun, November 21, 2004
This is why car dealers love leasing cars. They get higher price on the front-end of the deal and at the back-end of the deal. There may be some reasons for leasing but a 98% general rule is - never lease. Jackie's case is a perfect example of why not to.
