Jim
Orlando,#2Consumer Comment
Sat, October 22, 2011
You say this woman is new to the business? It could be the decision maker does not know how she has treated you. Find out thru other sources who owns the place and/or who the General Manager is. In a very brief way (just like you did here) tell him/her how poorly you were treated and how the treatment of you has changed since this woman has come aboard. Do not assume the head person doesn't care or already knows. Do some homework and get that person's name. There is no excuse for a customer or client to be treated as you have been. If this woman worked for me I guarantee you she'd be out on her rear end in a split microsecond!
Chana
Burleson,#3Author of original report
Fri, October 21, 2011
True I could but they've been really great in the past with helping keep customers satisfied and Charles is working hard it seems to get my car repaired and back to me. I just like the fact they work with ya for the most part but I finally did get an answer to what was wrong with the car and now it's another undeterminable amount of time to get parts n get it fixed
coast
USA#4Consumer Comment
Wed, October 19, 2011
"What can be done"
Take your car somewhere else for service.