- Report: #1350651
Complaint Review: Locksmith Pros - Internet
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Author Confirmed
Why?
Locksmith Pros
Internet, USA
Phone:
818-534-3605
Web:
www.locksmith-pros.net
Categories:
Business Rating:
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Locksmith Pros Rip off of services Van Nuys California
On 12/2/16 my friend got locked out of my house. I was at work and could not get home. It was cold outside & she was wearing no shoes & no coat. I did a search online for a mobile locksmith in Van Nuys and found this loser company.
The guy said he could be there in 15 minutes and I said fine but call me with pricing. I never heard from him til about an hour later when my friend told me the guy told her I needed a new lock and she let him do it but he NEVER told her how much it was going to cost. When all was said and done he charged $711.00 for a lock that looks like it cost $5.00 and I could of bought at Home Depot. I contacted this company several times and they are very rude and hang up on you all the time. I asked for their mailing address and they said oh we are located in Dallas, TX and I said then why do you have an 818 area code number and again they hung up on me. When I first called to compalin about hte price I was basically told too bad that's how much it cost. I did file a complaint with the BBB but they had no success contacting htis place. I hope someone can help, I would like to get at least half or more of my money back and stop them from ripping off the next person.
2 Updates & Rebuttals
Tyg
Pahrump,Nevada,
USA
Argue!!!!
#2General Comment
Wed, January 18, 2017
Yes this sucks!! But there is SOME protection here. The person YOU had waiting there IS NOT YOU!!! THEY did a modification WITHOUT CONTACTING THE OWNER OR RENTER!!!! This means its a non approved issue. ANY lawyer will tell you to take them to court.
FloridaNative
Palm Beach Gardens,Florida,
USA
You were scammed
#3Consumer Comment
Wed, January 18, 2017
This is a very well-known, long-running scam. You can read about it at the FTC.gov website. Essentially you called a boiler room somewhere in the country. The boiler room has contacts (they are thugs) everywhere to run this locksmith scam. File a complaint with the FTC and your state's attorney general. Please read all about this scam. It is one of the services where a local legitimate locksmith is truly better. I hope you are able to track them down, but it is unlikely.
