- Report: #764999
Complaint Review: LogJam Electronics - Anderson Indiana
Reported By:
Customer -
San Luis Obispo, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
LogJam Electronics
Anderson, 46015 Indiana, United States of America
Phone:
765-644-1251
Web:
www.logjamelectronics.com
Categories:
Business Rating:
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LogJam Electronics Lousy Stinking Customer Returns Policy Anderson, Indiana
I ordered an audio converter that was listed as applicable to 2005 Honda Accord model. It arrived in an unsealed plastic box. Upon reading the detailed instructions, I discovered that although, it said it was applicable to 2005 Accords, it would not work for my specific model. I immediately put it back in the shipping box and did not proceed with the installation.
I then filed an RMA form online which they denied to fulfill. Multiple emails to them produced no resolution. Logjam says this was a customer mistake and therefore will not make a refund.
I subsequently bought and installed an appropriate converter from another seller with no issues.
I have tried many times to call LogJam directly on the phone to speak to someone and always I get a voice recording. I leave a message and they have never, not once, called me back.
This is a ripoff, plain and simple.
I then filed an RMA form online which they denied to fulfill. Multiple emails to them produced no resolution. Logjam says this was a customer mistake and therefore will not make a refund.
I subsequently bought and installed an appropriate converter from another seller with no issues.
I have tried many times to call LogJam directly on the phone to speak to someone and always I get a voice recording. I leave a message and they have never, not once, called me back.
This is a ripoff, plain and simple.
