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  • Report:  #734430

Complaint Review: LONE STAR ENGINE INSTALLATION CENTER - DALLAS Texas

Reported By:
RIPPED OFF - Dallas, Texas, United States of America
Submitted:
Updated:

LONE STAR ENGINE INSTALLATION CENTER
405 ANN AVE DALLAS, 75223 Texas, United States of America
Phone:
(214) 821-1105
Web:
NONE
Categories:
Tell us has your experience with this business or person been good? What's this?
Lone Star Engine Intallation Center owned by Rafael (Ralph) Lopez Sanchez is a well marketed underworld operation. Their Yellow Pages ad is prominent in the Dallas metroplex and states lengthy experience, qualified technicians, 12 month warranty, takes credit cards, free towing. None of which are true. This shop is in the worst part of Dallas and operates as the most filthy mechanic shop I have ever seen. The play here is they suck you in with free towing and competitive prices on your broken down vehicle. You never see the place because they tow it "for free". Once they have your vehicle the proposed price for a new/rebuilt engine escalates dramatically. Water pumps, timing belts, cam shafts, fuel pumps, etc. will add 20-30%. Of course you have to agree...they have your vehicle in dozens of pieces laying on the filthy floor mixed with other vehicle parts.

I agreed to pay the increased price. When I went to pick up the vehicle they demanded cash. I paid and inspected the vehicle. It had missing parts in the engine compartment, ran roughly and leaked oil. I was assured this was all covered under the "warranty". After several unsuccessful attempts to get the vehicle fixed through them I took it to a dealership. The dealer was amazed what I had paid for. This was not a rebuilt engine, but a monstrosity of frankenstein parts.

I sued Lone Star Engine Installation Center and Rafael L. Sanchez and won in a court of law. He refused to pay the judgement and all efforts to collect have been unsuccessful. He has no bank accounts and all his property is under lien. As a sidenote, he has 36 Better Business Bureau complaints in 34 months, he is rated "F" at the BBB, his TX corporate charter has been revoked, he has been sued dozens of times related to the engine business and his slum landlord enterprise (he owns dilapidated tenements).

This has been the most exaggerated thumbing of the nose at the law I can recall in recent history. Yet this guy runs free. There are dozens of reports like mine on the web. There undoubtedly are many more. Doesn't this qualify for a class action lawsuit?


1 Updates & Rebuttals

Edgar

FORT WORTH,
Texas,
United States of America
Hello

#2Consumer Comment

Sat, November 12, 2011

Hello my name is Edgar. My dad also got ripped off by this shop in a very similar way. I'am am writing to you in hopes I can get in touch with you. I just want to know how you went about filling a law suite against this company. What lawyer you used? How you won your case? Did you ever get your money and so on. I would be very grateful if you could help us with this. Thank you and god bless.

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