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  • Report:  #1019741

Complaint Review: Lone Tree Veterinary Medical Center - Lone Tree Colorado

Reported By:
Ellie's Mom - Lone Tree, Colorado, United States of America
Submitted:
Updated:

Lone Tree Veterinary Medical Center
8681 E Lincoln Ave Lone Tree, 80124 Colorado, United States of America
Phone:
303-708-8050
Web:
www.lonetreevet.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I brought my puppy here to have her spayed in late January. I scheduled the appointment and was sure to tell them I wanted the lapraoscopy pack so she could recovery quickly. They called the night before to confirm this. I arrived at 7:15 the next morning and they had not sterilized the instruments for the lapraoscopy, knowing full well I was coming in that morning. The choice they gave me was to reschedule or leave her there and they would do the surgery once the instruments had been cleaned. I had to leave my dog with them for the whole day.

That wasn't even the worst part. The surgery went fine, but that evening, we noticed that her one ear wasn't standing up like the other one. It turned out that she had gotten a nasty spider bite at the vet. The poison ate through a hole through her ear and it has yet to stand up a month later. It is still healing and has atrophied, so I have my doubts that it is going to fully recover. I would NEVER leave my dog unsupervised with them again. One of the vets there who saw her even admitted to us that it had almost certainly happened at their facility while she was under anesthesia.

Now I have a purebred scottie that cost me a lot of money whose ear does not stand up. I have been telling everyone I know who takes their animals here not to. I would not trust them with my dog again. Please take your animal elsewhere. 


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