- Report: #768334
Complaint Review: Loving the Classics - Internet
Reported By:
Wansen -
Hilo, Hawaii, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Loving the Classics
Internet, United States of America
Phone:
Web:
Lovingtheclassics.com
Categories:
Business Rating:
(0)
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Loving the Classics Took my money, never sent product Internet
I ordered a DVD from 'Loving The Classics" and paid for Priority Shipping. After well over a week went by, I started emailing "LTC" asking them where the order was. After a week, I was told it was mailed but no tracking number was provided.
Week after week the same thing, nothing received. Finally, after 3 weeks had passed, with no response, I looked for reviews for "LTC" and found this site and several other victims.
I'll be calling my bank next.
Week after week the same thing, nothing received. Finally, after 3 weeks had passed, with no response, I looked for reviews for "LTC" and found this site and several other victims.
I'll be calling my bank next.
3 Updates & Rebuttals
Wansen
Hilo,Hawaii,
United States of America
It continues
#2Author of original report
Wed, September 21, 2011
Just off the phone with my bank for an update and surprise! "LTC" has not returned ANY of paperwork VISA fraud investigations sent them (her).
Additionally, "LTC" didn't acknowledge that I returned the DVD (it's OK I put 'delivery confirmation' on it).
So, months have gone by now and I'm told that "LTC" has up to a total of 45 days at which point in time if they (she) has not responded I am automatically refunded.
Just a word of warning to anyone considering buying from "LTC"......DON'T!!!!
Wansen
Hilo,Hawaii,
United States of America
Product Arrived!
#3Author of original report
Wed, August 31, 2011
After several weeks of waiting and several emails unanswered, "LTC" finally sent me what I paid for.
However, the problems are: This was a birthday gift for someone who's birthday was weeks ago
and since "LTC" NEVER bothered to respond to my emails, I contacted my bank and have filed a report disputing the validity of the charge AND canceled the Credit Card I used. Additionally, "LTC" sent my order via first class mail when I paid extra for "Priority".
I cannot imagine why "LTC" does business this way. Being weeks late is one thing but choosing to not respond to paying customers repeated requests for weeks and weeks is simply very bad business.
If anything, why not tell potential customers something like "due to high demand expect possible delays in order fulfillment". Don't tell them "2 to 5 business days" and then take 3 1/2 weeks.
I will be returning this item to "LTC".
If "LTC" had only been 'straight' from the beginning, and honest with the amount of time needed for order fulfillment, AND had they bothered to respond to my emails asking where the late order was there would have been no need to file this negative report on them.
Unfortunately, they did this to themselves.
Buyer Beware!
Wansen
Hilo,Hawaii,
United States of America
"Loving the Classics" Some Nerve!
#4Author of original report
Wed, August 24, 2011
As if taking my money, never responding to several emails and never sending me what I paid for wasn't enough, "Loving the Classics" actually had the nerve to send me their newsletter (via email) which includes 20% (this month) and the offer of "Loving the Classics" GIFT CERTIFICATES!!!
Just what you want to get for your friends and loved ones no doubt.
For those interested, the address listed is: 1209 E. Dayton-Xenia Rd, Beavercreek, OH 45434
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