- Report: #61361
Complaint Review: Lowes - Peoria Illinois
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Lowes
War Memorial,Peoria,Illinois Peoria, Illinois, U.S.A.
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Lowes POOR SERVICE, POOR EMPLOYEE TRAINING, POOR ATTITUDES Peoria Illinois
Lowes never seems to have enough staff. At least that's the excuse the managers always use, under staffed .
Checkout lines are slow,trying to find someone to help you can be a problem. One day I asked to see the manager to make a complaint. The manager ended up throughing his pencil against the wall in disgust!
Today I bought landscaping blocks.It was obvious the checkout girl had not been trained properly. She had no idea what the price was or how to find it. She handed me a pen and paper and asked me to go back to the display and write down the ID number. You've got to be kidding! Whatever happened to an aptitude test!! Can you even read or write?
It's not only happening at Lowes, it's happening all over this country.In restaurants,quick shops,malls, all over.... Not only are the employee's undertrained and rude, they're uneducated.
The American public isn't much better. Where is the common courtesy gone to in this society?
Dennis
Varna, Illinois
U.S.A.
Checkout lines are slow,trying to find someone to help you can be a problem. One day I asked to see the manager to make a complaint. The manager ended up throughing his pencil against the wall in disgust!
Today I bought landscaping blocks.It was obvious the checkout girl had not been trained properly. She had no idea what the price was or how to find it. She handed me a pen and paper and asked me to go back to the display and write down the ID number. You've got to be kidding! Whatever happened to an aptitude test!! Can you even read or write?
It's not only happening at Lowes, it's happening all over this country.In restaurants,quick shops,malls, all over.... Not only are the employee's undertrained and rude, they're uneducated.
The American public isn't much better. Where is the common courtesy gone to in this society?
Dennis
Varna, Illinois
U.S.A.
1 Updates & Rebuttals
Jorge
Austin,Texas,
U.S.A.
one of the few jobs that corporate America has not found a way to send overseas
#2UPDATE EX-employee responds
Sun, September 14, 2003
You have to take into consideratin that Lowe's employees are only paid about $7.50 hr. Try to see if you can make a living on such wages! The same is true of all retailers in the U.S. This is one of the few jobs that corporate America has not found a way to send overseas. I feel sorry for all those people that have a family and have to swallow their pride in order to survive. The way Lowe's managment treats their employees is insane. You are hired at a better wage, say $9.00/hr. They expect you to build up their store from the ground up and later when you are no longer needed, they find any little excuse against you to fire you. It sure beats hiring someone like Manpower to build their store. That would be too expensive. The way I look at it, retail should only be a job to get you through to something else.
