- Report: #1388463
Complaint Review: LUMA Matchmaking - Nationwide
-
Author Confirmed
Why?
LUMA Matchmaking
Nationwide, USA
Phone:
612-860-4760
Web:
www.lumasearch.com
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LUMA MATCHMAKING ***BEWARE*** This LUMA company (www.lumasearch.com) is a total SCAM!! St Louis Park Minnesota
***BEWARE*** This LUMA company (www.lumasearch.com) is a total SCAM!! They literally stole thousands of dollars from me ($5,500.00 to be exact) with their extremely deceptive practices. First, they will coerce you into believing that they can find you your perfect match in your area, which is total LIE since the first "match" they were looking to "introduce" me to had completely and totally opposite characteristics or preferences of what I was looking for AND even resided in a completely DIFFERENT STATE from where I was located!!
Without exaggeration, they WILL further entice you by setting false marriage expectations and will go as far as telling you that they look forward to attending your wedding. Literally. My attorney and I will be taking action on this company by reporting them to the Attorney General in Minnesota (this is where they are based out of) as well as every consumer protection agency we can find including various local news agencies to report their deceptive and fraudulent practices!! DON'T FALL FOR THIS SCAM!! You Have Been Warned.
1 Updates & Rebuttals
April
St. Louis Park,Minnesota,
United States
LUMA - Luxury Matchmaking
#2REBUTTAL Owner of company
Tue, April 10, 2018
Hi Erik,
It seems there was a big misunderstanding here. If you recall, when you met the two Matchmakers in Denver you had told us you wanted to move and you didn't know where, but you knew you wanted to move soon. You did NOT want to date local Denver ladies even though we were meeting you there and you lived there. You had stated you liked our Service because we had members in other states so you could date all over the country. I recall even suggesting to you to date someone local for now until you determined where you wanted to move to. We even have an email from you to a third member on our team stating you wanted to date out of state.
I'm really not sure what happened to you here. It seems like you became a different person and completely forgot what you had previously said to us on numerous occasions. We tried to accommodate you even after you changed your mind and introduced you to a local Denver lady. I wish things could've gone better here, but given these circumstances, I'm not sure what we could have done differently.
We wish you the best,
LUMA Matchmakers
