- Report: #1139688
Complaint Review: Lumanelle - Internet
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Author Not Confirmed
Why?
Lumanelle
Internet, USA
Web:
Luma Beauty Products
Categories:
Business Rating:
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Lumanelle Charged 89$, $89, and $79 for three "free samplels" plus the postage and shipping Internet
I answered an advertisement for a free sample of Lumanelle products. I had requested Luma Repair and Luma Hydrate. I was only to pay for shipping. I received three products, Luma Repair and Luma Hydrate and Wrinkle Repair. I received a phone call shortlly after my internet purchase saying if I wanted the Wrinkle Repair I would be charged $89 for this product. When she called she had the last 4 digits of my credit card handy. I had some people here and was distracted so I didin't think anything of this at the time.
I agreed but when I receiived the package I received three products and was charged $89 for the Luma Hydrate, $89 for the Lyma Hydrate and $79 for the Wrinkle Repair. In addition I was charged the shippingi and handling on the "free samples" also.
I have received an education on this subject.
