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  • Report:  #1368714

Complaint Review: Luxia 7 - Internet

Reported By:
Madre - Appleton, Wisconsin, USA
Submitted:
Updated:

Luxia 7
Internet, USA
Phone:
8448664621
Web:
tigerskinserum.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I like others have falled prey to the deceit of Luxia 7. I ordered the skin care product under the impression it was for a low rate plus shipping. Then a couple weeks later two separate transactions for almost $200.00 was taken from my account. I called 877-894-1964 and spoke with Desiree employee #1458507 on 4/18/2017 and was not allowed to speak with a manager and was hung up on. I then called back and same thing. I had cancelled my account and talked with the fraud department but there wasn't anything they could do yet since I had made the intial purchase. However, the fraud department called 844-866-4621 and they would not give us an address to return the product to and provide any information to receive a refund, their web address is [email protected]

I'm trying to find a way to return and get a refund, if I can do that and provide a tracking number then my bank will work with me for a fee to get a refund if one isn't provided. That's the trick you can't get anyone to talk and give you the information!!!!!!!!! This is very sad on so many levels. So many business depend on the internet for sales these days. Make me not want to purchase form anyone especially not this company. The worst part is this company was started by Heather Dubrow from one of the Real House Wives of Orange County and her husband is a well known plastic surgeon. I guess this is why her business is doing so well because they lie and take hundreds of dollars from people. SCAM, HORRIBLE, UNTRUSTWORTHY, SHOULD BE ASHAMED...........



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