- Report: #610233
Complaint Review: M6.net - Humble Texas
Reported By:
dynasoft -
Jersey, Internet, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
M6.net
5715 Will Clayton PMB 1353 Humble, 77338 Texas, United States of America
Phone:
1-202-580-8351
Web:
http://www.m6.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
M6.net Not as described, credit card fraud, warranty fraud Humble, Texas
Hi
This is a warning about anyone considering using http://www.m6.net.
In November 2009 we took up a web hosting plan with this company. We enquired whether we had a 30-days money back guarantee and they confirmed we did. We tried their service for a few days but realised despite clear indications from us that they did not provide support for a specific requirement we had, so we cancelled this plan and requested a refund. They advised us very late that we would have to wait for 2 months before we could get our refund. In good faith we waited for the 2 months to come. They then stopped replying to our messages. We later learned that the reason they set this 2 months waiting period is actually because VISA establish such a period for buyers to put a claim for fraud. Past this period, buyers are not covered anymore.
Their tactic seems to be the following: they ensnare people with a lie that they offer a money-back guarantee, then set a refund date knowing the customer will forfeit any rights with VISA and ignore all correspondence past this date.
We are sickened by this company's bare-faced dishonesty and would warn other potential clients to stay well clear of these people.
More information about the correspondence we engaged with these crooks can be found here:
http://www.dynasoft.net/temp/www.m6.net_fraud_a.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_b.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_c.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_d.pdf
Thank you,
Regards,
Mike Garvin
CEO
Dynasoft Ltd
This is a warning about anyone considering using http://www.m6.net.
In November 2009 we took up a web hosting plan with this company. We enquired whether we had a 30-days money back guarantee and they confirmed we did. We tried their service for a few days but realised despite clear indications from us that they did not provide support for a specific requirement we had, so we cancelled this plan and requested a refund. They advised us very late that we would have to wait for 2 months before we could get our refund. In good faith we waited for the 2 months to come. They then stopped replying to our messages. We later learned that the reason they set this 2 months waiting period is actually because VISA establish such a period for buyers to put a claim for fraud. Past this period, buyers are not covered anymore.
Their tactic seems to be the following: they ensnare people with a lie that they offer a money-back guarantee, then set a refund date knowing the customer will forfeit any rights with VISA and ignore all correspondence past this date.
We are sickened by this company's bare-faced dishonesty and would warn other potential clients to stay well clear of these people.
More information about the correspondence we engaged with these crooks can be found here:
http://www.dynasoft.net/temp/www.m6.net_fraud_a.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_b.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_c.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_d.pdf
Thank you,
Regards,
Mike Garvin
CEO
Dynasoft Ltd
1 Updates & Rebuttals
dynasoft
United States of AmericaResults
#2Author of original report
Wed, June 09, 2010
Our barrage of complaints to bodies like the BBB has worked. We just got our refund back from M6. Thanks.
I suggest the people who never got their refund to contact Michael Guilfoyle (michaelg at m6 d o t net) as he was quite helpful.
