- Report: #75716
Complaint Review: Macys.com - Internet
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Macys.com
www.macys.com Internet, U.S.A.
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Macys.com Bait-and-Swtich Internet
I received an email from Macys.com offering a $200.00 3 megapixel Coolpix camera for $59.95 with the purchase of $150.00 or more.
I spent over $150.00 on Christmas gifts and ordered the Coolpix camera for a Christmas gift.
I intitally received someone else's order instead. I called customer service and they promised to reship my order Next Day Air.
Two days later I received one of the items I ordered - but not the $200.00 camera for $59.95. Instead I received a notice on my packing list:
"Please excuse the inconvenience .. Item Number 46752-07 is temporarly out of stock ... we have taken corrective action which will credit your account for the charges ..."
I spent over $150 in order to get the camera for $59.95. I feel like I am a victim of bait-and-switch. Macys could have honored the incentive with another camera of equal value, but instead they just did not live up to their promise!
Susan
Memphis, Tennessee
U.S.A.
I spent over $150.00 on Christmas gifts and ordered the Coolpix camera for a Christmas gift.
I intitally received someone else's order instead. I called customer service and they promised to reship my order Next Day Air.
Two days later I received one of the items I ordered - but not the $200.00 camera for $59.95. Instead I received a notice on my packing list:
"Please excuse the inconvenience .. Item Number 46752-07 is temporarly out of stock ... we have taken corrective action which will credit your account for the charges ..."
I spent over $150 in order to get the camera for $59.95. I feel like I am a victim of bait-and-switch. Macys could have honored the incentive with another camera of equal value, but instead they just did not live up to their promise!
Susan
Memphis, Tennessee
U.S.A.
