- Report: #1340173
Complaint Review: Magic Tracks (as seen on TV) - Internet
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Author Not Confirmed
Why?
Magic Tracks (as seen on TV)
Internet, USA
Phone:
8444631127
Web:
Categories:
Business Rating:
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Magic Tracks (as seen on TV) Same complaint as other lady but when I reached someone through the ordering dept to cancel my $62 purchase that should have been $30, a man named Anthony was rude, laughed at me when I was explaining my order. Internet
My co-worker and myself both tried the webs overcharged, laughed at me over phone, did not inform me of back order prior to purchase, unable to locate website on google, unable to contact cust. svc
Ordered from magictracks online to buy one get one for 19.99, also added extra set for 10.00. I was charged $39.99 for two "deluxe sets". plus my extra set and shipping and handling. My bill came to $62.97 vs $42.97. customer service was a recording with no way to hold or have them call you, it just hangs up on you after the "we are so busy" recording. Goggle was unable to locate the actual website and when called the ordering number found on another complaint the man named Anthony told me I got the best deal anyway even though that was not what I ordered. He then laughed at me and accused me of "changing my Story" about what I was charged on my bill. He said "go to the website or call customer service, this is all the information I can give to you. I will be placing a stop on the payment with my bank, so far this has cost me almost 2 hrs of my time. SAD. Karma people.... KARMA.
