- Report: #447172
Complaint Review: MagsalmostFree - Las Vegas Nevada
-
Author Confirmed
Why?
MagsalmostFree
Mags Almost Free 6374 Rubylyn Ave Las Vegas, 89122 Nevada, U.S.A.
Phone:
702-563-5998
Web:
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Business Rating:
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MagsalmostFree Ordered Disney Princess Magazine in November 2008. It has never been received. Have contacted them four times and have received no response. Las Vegas Nevada
I placed an order for Disney Princess magazine on November 18, 2008 for my granddaughter who lives in St. Louis, MO. paying with PAYPAL. I received the following email
Dear Cynthia
We welcome you to Mags Almost Free.
You can now take part in the various services we have to offer you. Some of these services include:
Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.
Address Book - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday- person themselves.
Order History - View your history of purchases that you have made with us.
Products Reviews - Share your opinions on products with our other customers.
For help with any of our online services, please email us: [email protected].
My daughter told me in January she had never received any copies. I contacted magsalmostfree via their email account informing them of this.
I also read their website and notice that they said sometimes it takes up to 4 months to receive the first copy.
My last email to them was dated April 9, 2009. This was third email. I have never received a response from them.
As of this date, April 28, 2009 - my granddaughter still has not received any copies. She is heartbroken.
I contacted PAYPAL to file a dispute but GUESS what...you have to file a dispute with them within 45 days of the transaction. Magsalmost free is a real ripoff. They realize that if they tell their customers that they might not get the first copy for 3 or 4 months, the PAYPAL dispute date is passed.
I paid 29.95 thru PAYPAL for this magazine. I want a refund or delivery of the magazine.
AND Get this company out the internet order business. When all of this happened, I did some searching and found that there are hundreds of complaints against them.
Cindy
Indianapolis, Indiana
U.S.A.
Dear Cynthia
We welcome you to Mags Almost Free.
You can now take part in the various services we have to offer you. Some of these services include:
Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.
Address Book - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday- person themselves.
Order History - View your history of purchases that you have made with us.
Products Reviews - Share your opinions on products with our other customers.
For help with any of our online services, please email us: [email protected].
My daughter told me in January she had never received any copies. I contacted magsalmostfree via their email account informing them of this.
I also read their website and notice that they said sometimes it takes up to 4 months to receive the first copy.
My last email to them was dated April 9, 2009. This was third email. I have never received a response from them.
As of this date, April 28, 2009 - my granddaughter still has not received any copies. She is heartbroken.
I contacted PAYPAL to file a dispute but GUESS what...you have to file a dispute with them within 45 days of the transaction. Magsalmost free is a real ripoff. They realize that if they tell their customers that they might not get the first copy for 3 or 4 months, the PAYPAL dispute date is passed.
I paid 29.95 thru PAYPAL for this magazine. I want a refund or delivery of the magazine.
AND Get this company out the internet order business. When all of this happened, I did some searching and found that there are hundreds of complaints against them.
Cindy
Indianapolis, Indiana
U.S.A.
1 Updates & Rebuttals
Frank
Henderson,Nevada,
U.S.A.
I AM THE OWNER OF THE COMPANY, PLEASE CONTACT ME
#2REBUTTAL Owner of company
Mon, July 20, 2009
Hello, My name is Frank Simmons Jr. I am the owner of Mags Almost Free. If you have not received your magazine or a refund, please email me at [email protected] so I can get this handled for you. I will be happy to investigate this, and refund you if necessary. Thank you, Frank Simmons Jr
