Don
Marco Island,#2REBUTTAL Owner of company
Thu, September 11, 2008
It is true that the final group of invoices for various services from this computer consultant were not paid. This consultant was part of a project team to install a VOIP phone system with multiple locations in the US. Prior to beginning this project, all vendors (including this vendor) and an outside consultant, reviewed the Proposed Statement of Work of IP Contact Center to ensure everything was considered to have a complete and efficient operating system. After several months delay on the initial installation date, the installation was finally made. Approximately 6-8 months after the system was installed and it still did not work properly, the venders of the project team began to blame each others inexperience as to why the system did not work the way it was designed still with no solution and no end in site. We stopped this fiasco only when the project was over budget (and we paid) 180% over the original contract amount. Any remaining comments are completely untrue. If you would like more detailed information or documentation supporting my response, please contact me directly at [email protected].