Complaint Review: matthew b weisberg - morton Pennsylvania

REVIEW UPDATE: June 7, 2018: Weisberg Law remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Weisberg Law is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Weisberg Law has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Weisberg Law has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Weisberg Law remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected].

Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to Weisberg Law, P.C. for its commitment to excellence in customer service.

Ripoff Report’s discussions with Weisberg Law, P.C. have discovered an ongoing commitment by the law firm to total client satisfaction. This means that clients can expect Weisberg Law, P.C. will work towards finding a mutually satisfactory resolution to any complaints or concerns. Matthew Weisberg, Esq. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become better as a law firm.

Weisberg Law’s principal, Mr. Matthew Weisberg, Esq., has informed us that his personal philosophy is that his clients are a precious resource and the face Weisberg Law. As a successful lawyer, Mr. Weisberg feels it is critical to listen to his clients and respond properly and timely (same-day: even during holidays and vacations). By always putting his clients first, Mr. Weisberg hopes to maintain Weisberg Law as a successful boutique litigation law firm both now and for many years to come.

”The attorneys at Weisberg Law, P.C., serve Delaware Valley consumer and business clients in both Pennsylvania and New Jersey. Our lawyers represent clients on such issues as real estate fraud, predatory lending practices, mortgage foreclosure defense and professional liability litigation in southeastern Pennsylvania and southern New Jersey, including such communities as Philadelphia, Morton, Chester, Springfield, Norristown, Phoenixville, Pottstown, Doylestown, West Chester, Pennsauken, Camden, Lindenwold, Mount Holly, Trenton, Woodbury, Glassboro, Montgomery County, Delaware County, Philadelphia County, Bucks County, Chester County, Camden County, Burlington County, and Gloucester County.

Weisberg Law's mission statement says it all: "Our goal is to provide our clients the best quality, value and professional excellence through aggressive and zealous advocacy towards satisfying our clients' litigation goals." Some of the other things Ripoff Report learned in the course of its review: typical customer feedback reads: “Weisberg Law (and Mr. Weisberg) truly communicate in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are very serious about meeting commitments, and deliver on all their promises."

The information provided in this report below is based on comments made by Matthew Weisberg during an on-site inspection held by a third party verification company with no biases toward Weisberg Law, P.C.

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Weisberg Law, P.C. focuses mainly on Civil Litigation. They set themselves apart by providing reasonable, aggressive, and family friendly customer service.

Their company acquires leads for services using attorney referrals, competitors, colleagues, and marketing.

In order to turn a lead into a client, Weisberg Law maintains certain processes such as, responding to all telephone calls on the same day, meeting with potential clients within one week, and following up with an introductory letter.

Their target market consumer consists of clients dealing with cases involving legal malpractice, foreclosures, civil rights, and small business litigations.

When asked about the typical experience a client might expect to receive when working with their company, the owner, Matthew Weisberg stated, “All cases are personally managed and litigated by the managing partner. At each step, consistent communication is maintained.”

The company’s standard process for taking care of a complaint is to initiate immediate, same day contact by telephone, and then within a week a face to face conference takes place. Lastly, a formal letter of resolution is sent, if needed.

During the onsite interview Mr. Weisberg was asked to describe a situation where a client was not satisfied with the level of service they received, what he did to personally resolve the issue, and how the client responded when closing out their complaint: “We had a client that was not satisfied and demanded all of his money back. I spoke with him personally and refunded half of his money. After, we shook hands and wished each other good luck.”

When asked what it meant to Weisberg Law to be a part of the Corporate Advisory Business Remediation and Customer Satisfaction program, Mr. Weisberg stated, “It gives us another opportunity to resolve problems in the public view.”

Weisberg Law, P.C. / Statements from the owner, Mathew Weisberg, Esq.

”By promising same-day return inquiries as well as zealous and aggressive representation for our clients-the face of Weisberg Law, we make a firm commitment to them: our clients and their needs come first!

Weisberg Law, P.C. / Statements Improvements to Customer Service

Weisberg Law is attempting to file lawsuits quicker and has hired another attorney to help with the caseload in an effort to improve some of their internal processes.

Mr. Weisberg maintains that their company has made an effort to answer all questions and complaints immediately in order to uphold excellent customer service and make things right with their clients. He personally advises his employees to always be polite to the customer and resolve any issues as soon as possible.

Due to complaints against their company made on Ripoff Report, Weisberg Law has made changes to be more proactive to ensure that those issues don’t become a reality.

When asked what it meant to Weisberg Law to be a part of the Corporate Advisory Business Remediation and Customer Satisfaction program, Mr. Weisberg stated, “It gives us another opportunity to resolve problems in the public view.”

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

--------------------------------------------------- NOW TO THE ORIGINAL REPORT THAT WAS FILED

matthew b weisberg my lawyer sanctions me morton, Pennsylvania

This guy was curious about my potential lawsuit so he called and asked me to explain what happened. Then, he decided he wanted to represent me.

I called him and emailed him several times to see if he wanted documents to substantiate my claims before filing the Complaint. He went on to file the Complaint without submitting necessary forms simultaneously and the Complaint had numerous factual errors in it, too. He instructed me to dictate the requisite changes to his secretary, which I did. The Complaint remained unchanged.

Eventually, opposing counsel asked him to amend the complaint. Even after he "did,"  no changes were made at all. He never explained this. He did not return any calls or respond to any further emails.

He did send me a notice of the upcoming trial date and instructed me to be available with two hours notification and to dress appropriately.

Except one. He did no discovery whatsoever, but he did receive an offer to settle which he did not pass on to me until I inquired what was happening.

I asked him how discovery was going? No answer. He sent me several emails one day explaining he had negotiated a bigger settlement than I had sought. I never told him an amount I wanted to settle. He never asked me. He simply submitted an amount he chose which was $488,000.00 more than their final offer.

I responded by asking him what discovery had yielded. No answer. Then, he threatened to tell the judge I was abusing the judicial system by refusing to settle for an amount even greater than I had already agreed to accept. Guess what? That is exactly what he did. The judge didn't buy it.

He told the judge additional, total, complete fabrications about me and my lawsuit, too. He asked to withdraw as counsel, asking for a lien on any settlement amount plus costs. I informed the judge that he was being misinformed and that I wanted a chance to respond. "Well, now is not the time. You may be allowed to respond at some point, but now is not the time." Funny. He gave my "lawyer" the chance to lie but I couldn't take time at that point to refute his bull-crap. He was still my counsel, remember. 

Later, during another proceeding, I was told since I had not asked for a jury trial, I would need to Motion for it if in fact I wanted one. I didn't know what he was talking about. Weisberg sent me a notification of the upcoming jury trial with specific dates (before he withdrew.) Guess what? Yep, he never demanded a jury trial on the Complaint.

I told him I would be calling him to testify as to the statements he'd made when I got to trial. He threatened to sanction me if I did.

This is but a sample of the caliber of his work product and ethics. Weisberg, if you threaten me further, I will have additional proof of the kind of lawyer you really are.

Whoever indicated they were pursuing a malpractice case against him, please tell us how to contact you.