- Report: #1251540
Complaint Review: Matthew Kenney Culinary - Los Angeles California
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Author Not Confirmed
Why?
Matthew Kenney Culinary
6080 Center Drive # 678 Los Angeles, 90045 California, USA
Phone:
310-242-5290
Web:
http://matthewkenneycuisine.com/education/admissions/
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Matthew Kenney Culinary Matthew Kenney Vegan Culinary, Plant, Food and Wine, Make Out, Gothic, White Lotus, Datil & Limon, Plant Loft Has not refunded tuition that was paid for school that did not open on time. Has been over 3 months. Los Angeles California
On November 30, 2014 I paid a deposit of $2200.00 towards admission for a vegan culinary school in Miami, Florida. The school was Matthew Kenney Culinary. I have a receipt and a chain of emails which documents all of this. Shortly after I received a phone call informing me that the Miami location would not be opening on time. At the time I was told that I could attend another location however after consideration, this was not an option for us. I have a family of 5, my husband, myself and my 3 children and we had a place to stay for the month in Miami. If I had to rent a house for a month in antoher location it would have been very expensive.
I then let the school representative, Geoff Souder, know that I would like a refund which he had agreed to. This was May 28, 2014. Again I have our emails of all coorespondence. I was told that even though we had paid with a credit card and they received the money right away, they could not return it right away and they would send a check. I was told it would be 30 to 60 days. That amound came and went. I then tried to reach Geoff Souder and was told he no longer worked there. I then spoke to a chain of other people who all told me they would help me. I even had an account reference number from "accounting" confirming my address again after the 30-60 days so that I would absolutely get my refund.
The last 4 conversations I have had have been through the "accounting office" with someone named Connie. Although she seems like a very nice person and has promised the check will be sent out (last conversation was last Tuesday-8/18/2015) it is now Friday (8/28/2015) and to no avail. I have not received this check. I have also left 3 more messages via phone and no one has returned my phone call. I am still waiting for my tuition reimbursement.
