- Report: #1229775
Complaint Review: MATTRESS FIRM - Texas
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Author Confirmed
Why?
MATTRESS FIRM
league city 77539 Texas, USA
Web:
mattressfirm.com
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MATTRESS FIRM mattress firm(MF) LIFETIME WARRANTY 100% BOGUS!!!MATTRESS'S TERRIBLE QUALITY!!BAIT AND SWITCH(spent $$4,000 on 2 beds,1 soon collapsed on 1 side,other was wrong mattress)"warranty inspection"had nothing to do with my issues at all.THEY DO NOT RETURN CALLS OR MAIL. LEAGUE CITY,TX Texas
My Mattress Firm products are bogus and lifetime warranty totally bogus also!!!!One mattress is NOT memory foam,as stated.Wires/cables/springs,and no telling what else is felt inside it---NO MEMORY FOAM!!!!!Other mattress cost $$3,000!!!! and soon one side started sinking,worse by the day.100% LIFETIME WARRANTY ON BOTH!!!!Mattress firm sends out a "bedding inspector"at my expense!!!$25.A string test is done,which does not address my issues at ALL!!!They denied my claim, saying beds not depressed/sunken enough. Here are the problems with the test:"STRING test" shows the TOP/surface specs.It in no way accounts for or considers the internal problems which are my entire problems!!!This string test in no way addressed my other issue of wrong mattress entirely on mattress #2. THEY WILL NOT RETURN CALLS NOW,$$$4,000 SPENT AND STILL NO PEACEFUL NIGHTS OF SLEEP.TYVM------BEWARE!
