- Report: #1297591
Complaint Review: Mattress Firm - Westminster Colorado
Reported By:
Zichelle -
westminster, Colorado, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Mattress Firm
10398 Reed St #200 Westminster, 80021 Colorado, USA
Phone:
3034662066
Web:
Mattressfirm.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mattress Firm Liars, Non Responsive, Bad Customer Service Westminster Colorado
Lied to us, and never answered our calls when we tried to get in touch with them about it.
GO SOMEWHERE ELSE WHERE THERE ARENT SLEAZY, LYING SALES PEOPLE WHO WILL TELL YOU LIES TO GET YOU TO BUY.
My boyfriend and I went in to purchase a mattress. We didn't have a lot of money, and looking to purchase a $200-$400 mattress for cash. Our sales associate (store manager) Paul Sutton, said that anyone is approved for credit, even if we didn't have credit. So we applied, and he said we were approved for $1,500 dollars. He said that we would only pay $84 a month, and it would be 2 payments of $42 a month taken out of our bank account. When we looked at the statement online it was $84 every 2 weeks, so $160 a month. He also said that we wouldn't have to pay interest as long as we payed it off in time. Another LIE. It was going to cost us a total of $2,000. We called an ,associate on Monday, who said that the store manager was Paul (our salesperson) and he wouldn't be in til Wednesday, and he would leave a message for him to call us. He never called, and when we called 6 times on Wednesday, during regular business hours, they didn't answer the phone. So not only did the store manager lie to us to get a sale, he won't discuss the matter with us.
1 Updates & Rebuttals
Jim
Florida,USA
Contract
#2Consumer Comment
Mon, April 04, 2016
What does the contract say in regards to the number of payments and amounts? Did you actually read it? Secondly, if this is some sort of "same as cash" deal, it is predicated on making each and every payment on time otherwise all the interest applies. Again, this would have been in the contract. I strongly suspect you simply signed and didn't even look at what you were signing.
