Righteous1
York,#2Consumer Comment
Fri, January 27, 2012
Based SOLELY on your side of the matter without knowing if you had past dues or a poor pay record, Its best for you to contact a lawyer. Small Claims court will decide the issue.
You sound smart in retaining your Tracking information of return. Sadly though without it going thru
Description of content or a pack slip ...you may only get half of what was possibly taken on your monthly billings. Our business makes sure that all returns carry the account- the description, insured and a Signor receipt. It has saved us much in the long run as we detest the receiver proclaiming they never got it back.
Start with a certified letter return receipt for request to cease any further charges. Were you under perhaps a year long contract and wanted to cancel early? Nonetheless, you pointed out that they are "threatening to collect" or send to collections. It is a business's right to collect monies due....its your business right to show proof or dispute properly. Again, seek counsel as I do not know all the facts and what their side is.