Report: #7924

Complaint Review: MCI Worldcom - Troy New York

1 Updates & Rebuttals

Reported By:

- dolgeville, NY,

Submitted:

Updated:

Author Confirmed

Why?

MCI Worldcom

Troy, 13329 New York, U.S.A.

Phone:

315-429-3483 /518-279-199

Web:

N/A

Categories:

Cellular Phone Companies

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MCI Worldcom wireless, cellphone billing and no customer service

*0:

I recieved a phonecall at home soliciting a free cell phone and no start up fee. I asked for detailed info on the service and was told they would ship it to me with my permission. Having given them my address I recieved 2 phones and info on how to begin using them,but that the service had to be activated by using the phones to call a number.

I used my home phone to call as there was no detailed info with the phones as I had asked, NO ANSWER after 5 tries to get through. I returned the phones at MY expense and have since recieved 2 sets of monthly service charges,with late fees for the first month.

I have never been able to get through to them AT ALLand NEVER ACTIVATED A PHONE either. What a scam,when will they be held accountable for doing business like this ? By the way,I also tried to call and say I had a rotary phone after prompted to press a number to say that and then was asked to press more numbers so they "could better serve me" Who has the nerve in that company to pull such a scam?

BEWARE MCI.

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